We were very pleased with the service we received today!
8/31/2024
Missy M. VERIFIED CUSTOMER
I brought it in for service and the guy who works there wrecked my car causing $5,600 in damages!
8/31/2024
Jerry H. VERIFIED CUSTOMER
Had to wait longer than representative said and I had grandkids to pick up
8/31/2024
Lisa M. VERIFIED CUSTOMER
Excellent customer service, I always happy when I leave airport Honda after they have serviced my car.
8/31/2024
Charles Q. VERIFIED CUSTOMER
Wasn't greeted by my service provider. I had called the day before and was told to leave key in drop box, I did at 6:15am. I filled out the complete drop box form, and then went to work. After I get off work and return to dealership, I find out that my cat hasn't even been serviced. As I walk up to service providers desk, he was not available,and the other service provider ask if I need any help? I asked her if my truck has been done, she finds out that my serviced hasn't been done, and hasn't even been wrote up for service. As I explain that I used the drop box... she checked the lock box and finds my envelope with my keys, and then provided to help and was able to get my service done with a short wait. Afford a car wash but the car wash was shut down for the day. She was helpful. After all this it did get the service done, but as it was my first service there, lack of providing a service that took all day and was serviced at 5pm rather then the set appointment time at 8:30am. This does not make appointment times fill timely. Also after looking at repair order... it says they used 0w30 oil... which I'm not sure if that grade is recommended for my truck. I hope next service will be a better experience!!
8/31/2024
Martin K. VERIFIED CUSTOMER
Several layers of mix up ordering our part
8/30/2024
Diane C. VERIFIED CUSTOMER
Everyone was very polite. Patrick answered all my questions.
8/30/2024
Jacob K. VERIFIED CUSTOMER
I wanted to note most of this wasn't Joe Lafollettes fault. He wasn't the person who failed to keep records or assured me I would have a loaner available. The oil life still being at 20% after the change I can't speak for though.
8/29/2024
Shana H. VERIFIED CUSTOMER
Patrick was awesome!
8/29/2024
Stephen T. VERIFIED CUSTOMER
Hannah was excellent! She was very helpful and friendly.
8/29/2024
Gail T. VERIFIED CUSTOMER
Everything was AWESOME!! Love my car!!
8/29/2024
Arthur K. VERIFIED CUSTOMER
Thank you!
8/29/2024
Jackie S. VERIFIED CUSTOMER
You guys are the only people I trust to take care of my car. Thank you.
8/29/2024
Wendell C. VERIFIED CUSTOMER
Everyone at Airport Honda makes me feel right at home every time I come in . Thank you!!!
8/29/2024
Kiara M. VERIFIED CUSTOMER
I love Meagan. She always takes care of my vehicle needs same day. She has a passion to help her customers and I've built a bond with her. She is absolutely fabulous!
8/29/2024
Suzy W. VERIFIED CUSTOMER
Appreciated the on time service!
8/29/2024
Cynthia H. VERIFIED CUSTOMER
Very Friendly I wish there was more coupons and more discounts too.
8/28/2024
Linda H. VERIFIED CUSTOMER
Great service!
8/28/2024
Amanda G. VERIFIED CUSTOMER
Meagan always takes care of me! I will always take my Honda to y’all ??