I’m sure work was done e correctly. No problem with that, however I dropped my car at 9:30 and was told it would take two and a half to three hours to do. Did not get to pick it up til 3:30 or so, I tried calling twice, left two voicemails and never got a call back, Finally called the number listed for the service tech and he called me right back and said the car was ready. Mr first voice mail was left on Alicia VM at 2:00, no return call. At 2:45 I called back and was transferred to ext 2431. Left message on that vm and still no call back. Finally called Joe and he said car was ready. Just a serious lack of communication.
1/15/2025
James M. VERIFIED CUSTOMER
Very good
1/15/2025
Kelly D. VERIFIED CUSTOMER
Thx
1/15/2025
Russell R. VERIFIED CUSTOMER
Meagan was very easy to work with, very helpful
1/15/2025
Caroline P. VERIFIED CUSTOMER
Service done in a very timely man
ner.
1/14/2025
Kimberly B. VERIFIED CUSTOMER
I appreciated her attentiveness to my vehicle.
1/12/2025
Roger R. VERIFIED CUSTOMER
Joe was very nice and did a great job taking care of us. Everyone we spoke to was very nice. Thank you.
1/11/2025
Jo C. VERIFIED CUSTOMER
Hannah was a pleasure to work with, always informative about what was going on with car parts and tire. Very good first impression of your service department, I would recommend it and be back myself when I need my Honda serviced.
1/11/2025
April F. VERIFIED CUSTOMER
Meagan is fantastic!
1/11/2025
Les S. VERIFIED CUSTOMER
Our vehicle came into the shop running perfectly fine with only the PS and traction control indicators lit up on the dash. After having our car there for 2 full weeks, we picked it up and it was beyond screwed up. Bad vibration from the motor and issues with shifting from 2nd gear to overdrive. These were NOT happening when I brought the vehicle there. You guys have thoroughly caused issues with our vehicle that were NOT existing when I drove it there. Completely inexcusable actions that the service dept did to our car. We arrived with minor issues and left in way worse shape that will cost us a lot of money to have it repaired elsewhere. I thought the dealerships were the top place for a vehicle repair. Yours was beyond a horrible experience for us. We are contemplating our next moves in regard to the damage that your service dept has done to our car.
1/11/2025
William M. VERIFIED CUSTOMER
Very satisfied with the service I received.
1/10/2025
Jeffrey C. VERIFIED CUSTOMER
Meghan was very helpful
1/10/2025
John M. VERIFIED CUSTOMER
I’m pleased with the service.
1/10/2025
Jeff B. VERIFIED CUSTOMER
Excellent service as aways from then entire service department!
1/10/2025
James M. VERIFIED CUSTOMER
Joe did an outstanding job
1/10/2025
Jo C. VERIFIED CUSTOMER
This was an unscheduled first visit because of a blown out tire. I was worked in, reasonably short time and given the estimate with parts coming the next day. Wonderful first impression!
1/10/2025
Robert B. VERIFIED CUSTOMER
Keep on with your quality service and friendly staff.
1/10/2025
Cynthia H. VERIFIED CUSTOMER
Thank you for working me in with my car.
1/10/2025
Donald R. VERIFIED CUSTOMER
Joe always gives exemplary service each visit. I always enjoy my experience with him and the entire staff at Airport Honda