I intend to start bringing both my cars back again. I had a bad experience a few years ago but after today, I want to give Honda another try. I really enjoyed my visit today.
3/1/2025
Charlotte H. VERIFIED CUSTOMER
Always have trust in Honda!
3/1/2025
Sandra M. VERIFIED CUSTOMER
Service was easy drop off, courteous approach and they were able to do a modified plan since the car is for my college student that needed it back fir the weekend before we fix other issues going on
2/28/2025
Tj K. VERIFIED CUSTOMER
Thank you for the exceptional customer service and quality work that I received today! This was my first experience with Airport Honda and I am very pleased.
2/28/2025
Kim S. VERIFIED CUSTOMER
Matt was great !!!
2/28/2025
Dorothy G. VERIFIED CUSTOMER
She was courteous and helpful.
2/28/2025
Joe K. VERIFIED CUSTOMER
She was prompt Thank you
2/28/2025
Mary Ann. VERIFIED CUSTOMER
Excellent Service
2/28/2025
Ken H. VERIFIED CUSTOMER
I had excellent customer service during my previous visit, which is why I returned for service. However, this time my experience was a bit less than expected. Service took longer than originally communicated, which was a bit frustrating. When I received my car, I noticed the interior was extremely dirty.
It appeared like someone had been in the mud and cleaned their shoes inside my car. Additionally, the checkout process took longer than anticipated, and I had to wait while my car was retrieved from the parking lot after being told it was ready. While the service wasn’t horrible, it definitely didn’t match the level of excellence I received on my last visit. I hope this feedback helps improve the experience for future customers.
2/28/2025
Sharon B. VERIFIED CUSTOMER
Joe was very thorough and explained everything to me.
He was professional and very helpful to me today!
2/27/2025
William R. VERIFIED CUSTOMER
????
2/27/2025
Lennis H. VERIFIED CUSTOMER
My car looked great and the hitch was put on we really appreciate the Honda dealers
2/27/2025
Betty W. VERIFIED CUSTOMER
Very pleased with Nathan and everyone was so friendly. We are moving to GA in a few days and this was relaxing and quick!
2/27/2025
Olen M. VERIFIED CUSTOMER
Waited for a year to get the parts for the recall on my Ridgeline. Had a 11 AM appointment and was told it was a 2-3 hour job. Tried to get status from 2-6 and could not get status. Finally was called at 5:45 and was told it was ready and that they closed at 6. They did tell me that I could keep the loaner until the next morning but had a medical test the next day and had to rush in traffic to get my Ridgeline back. Overall it was a very negative experience. I have driven only Honda vehicles for years but will look around at other companies for my next new car.
2/27/2025
John R. VERIFIED CUSTOMER
Please with service team and the person checking you car in.
Please with all the people checking your car in and picking up your car
2/26/2025
Phyllis M. VERIFIED CUSTOMER
Nathan was super nice and very efficient!
2/25/2025
Samuel S. VERIFIED CUSTOMER
Very engaging and conscientious. Maybe better stated: sweet-natured and concerned for the customer.
2/25/2025
Andrea H. VERIFIED CUSTOMER
I had an appointment for 1:30 to remove the looked lug nuts and replace these with regular ones. I never had a key for them when I bought this van from you. This should have been a fairly quick job. I do not understand why it took an hour and a half to do this. Obviously making an appointment is useless! This delay caused me to be late to my medical courier job...
2/25/2025
William C. VERIFIED CUSTOMER
Very pleasant experience today. Nathan was very helpful in getting me checked in and is knowledgeable about all of your services! Also I greatly appreciated the concierge service! Our driver Ashton was friendly and punctual! Your staff are all very friendly. Always a pleasure doing business there!
2/25/2025
Janie H. VERIFIED CUSTOMER
Courtney made an appointment for my service on the same day I called. Very professional and timely service.