Justin was very kind and patient in explaining the service options. Made a stressful experience a lot easier.
7/16/2025
Gary K. VERIFIED CUSTOMER
Thanks for getting me in the same day.
7/16/2025
Kris M. VERIFIED CUSTOMER
Justin was super nice and helpful
7/16/2025
Phil B. VERIFIED CUSTOMER
Justin was great to work with on completing this repair on our 2002 4Runner. Good customer service orientation!
7/16/2025
Joe C. VERIFIED CUSTOMER
Nestor walks the walk and talks the talk. I would recommend heavily.
7/16/2025
Audrey C. VERIFIED CUSTOMER
I love my Toyota Camry! It drives so smoothly and it's lovely to have so many bells and whistles.
7/15/2025
Newton B. VERIFIED CUSTOMER
I can’t thank Juan enough. He was extremely responsive, friendly, and professional. He prioritized the work on my car, and set good expectations on the work, timing, and cost. Your whole team, in fact, was honestly so friendly and professional. Thanks again.
7/15/2025
Marisa W. VERIFIED CUSTOMER
I moved my oil change appointment to Monday sothat I could also have the fuel system serviced. I told this to the person who moved my appointment and she said that 10:30 this morning (Monday) would work. My husband brought my car in for both services and was told that they could only do the oil change because the other service would cut into lunch time and that they could do it after lunch but my husband would have been stuck there for hours as there is no shuttle service to Waitsburg. My husband was quite frustrated but agreed to the oil change even though he just wanted to leave. I rescheduled this appointment so that I wouldn’t have to bring my car in multiple times between services and now I’m forced to bring it back in. I work in Richland and live in Waitsburg, coming to Walla Walla is not part of my normal routine and is now going to require me taking time off work to bring it back. I usually get great service but today I was let down and worse of all, no apologies and no other offers to make it right.
7/15/2025
Nicklas P. VERIFIED CUSTOMER
Justin was on top of his game! A great and informative employee!!
7/15/2025
Ana P. VERIFIED CUSTOMER
Sarah was amazing ! Super nice and welcoming
7/14/2025
Jose P. VERIFIED CUSTOMER
I was pleased with the fast friendly service that they were provided. I would definitely recommend this Toyota dealer to anybody looking for great customer service.
7/14/2025
Walter R. VERIFIED CUSTOMER
Terrific service
7/13/2025
Anna F. VERIFIED CUSTOMER
5 stars!
7/12/2025
Susan K. VERIFIED CUSTOMER
As for the last 14 years, you have kept my blue bird (2010 Highlander) in good shape. Keep up the good work. SIK
7/12/2025
Antonio L. VERIFIED CUSTOMER
Austin and the service team did a great job
Thank you Austin!
7/11/2025
Nancy M. VERIFIED CUSTOMER
My car was serviced in a professional manner. The day I was in, they were very busy, but they acted professional and got me in and out as fast as they could. Nestor was a stand out as always for his calm service when things were so busy!
7/11/2025
Kristan H. VERIFIED CUSTOMER
Austin was great! He's always really accommodating, he's very personable and always does whatever he can to make it a good experience. I definitely would recommend buying from walla walla and having the vehicle serviced from you. I live in tri cities and come there for service.