6 hours for a 100k mile service. The regular service includes air filter replacement, but it was presented as additional. Seems like all that was done was an oil change and a radiator flush. And the price was more than advertised
8/3/2025
Richard M. VERIFIED CUSTOMER
I was completely impressed with the attention to detail and the excellent customer service from everyone at Toyota of Walla Walla. I’m taking all my future business here.
8/2/2025
Kalli B. VERIFIED CUSTOMER
I really enjoy the new check in process. Prior, I always felt forgotten about and now I feel like a cared for customer.
8/2/2025
Booth T. VERIFIED CUSTOMER
Nestor is incredible! Very helpful and professional.
8/2/2025
Anne W. VERIFIED CUSTOMER
Juan was super knowledgeable and helpful. Great customer service.
8/2/2025
Ed W. VERIFIED CUSTOMER
Good job
8/2/2025
Kim B. VERIFIED CUSTOMER
Always great customer service, wouldn’t go anywhere else
8/2/2025
Sandra T. VERIFIED CUSTOMER
Nester was great. He seemed to really care that my vehicle was driving as it should.
8/2/2025
Roddy K. VERIFIED CUSTOMER
Tell me who the person is that did the walk around and texted and called me when my car was finished and we can have a conversation about why I won't be coming back to Walla Walla Toyota.
8/1/2025
Richard S. VERIFIED CUSTOMER
Jason did an amazing job explaining everything and reassuring me that I didn't have to get the extra services. It was just a recommendation. I appreciated that very much. Everyone is very nice at the dealership as well.
8/1/2025
Tracy F. VERIFIED CUSTOMER
Great customer service!! Austin was absolutely super knowledgeable and willing to go that extra mile to make sure I was satisfied with my service!!
Thank you
7/31/2025
Loury D. VERIFIED CUSTOMER
Enjoy working with Juan.
7/31/2025
Lacinda L. VERIFIED CUSTOMER
Thank you! Jason did a fantastic job!
7/30/2025
Edie J. VERIFIED CUSTOMER
Very quick
Explained everything pretty well
No push to do more, had printout of what needs to be done
7/30/2025
Gayann F. VERIFIED CUSTOMER
Nestor and the staff were courteous, professional and friendly. Since Nestor has been our service representative, we have been extremely happy.
7/30/2025
Kyla D. VERIFIED CUSTOMER
Experience was all good. Nestor was especially helpful.
7/29/2025
Kay N. VERIFIED CUSTOMER
Quick service with kindness and thorough analysis. Thankfully Nester found a nail in the front tire that I was unaware of.
7/29/2025
Valerie W. VERIFIED CUSTOMER
Everything went smoothly and so quickly! Communication was easy, and the whole experience was stress-free! Thanks, Nestor!