I need the issue report for the horn and some other thing that needed attention.
5/21/2025
Barbara B. VERIFIED CUSTOMER
As always, James and his team exceeded my expectations. It is wonderful to work with someone so professional.
5/21/2025
Todd R. VERIFIED CUSTOMER
Zach was great and very helpful
5/21/2025
Dale A. VERIFIED CUSTOMER
We took our Lexus NX200T in for the 90k mile service. Michael Hanson handled everything and kept us fully informed. Everything was done well and quicker than I was expecting. We will go back when our 2024 Toyota 4Runner needs service. We are very happy with the experience!
5/21/2025
Barry W. VERIFIED CUSTOMER
James pellicciotti was very courteous and very professional he's a keeper
5/21/2025
Erwin I. VERIFIED CUSTOMER
Your service department completed six different maintenance actions on my Prius today Everything came off like clockwork in under 5 hrs. Your Shuttle service let me catch up on work at home rather than empty your coffee urn in your waiting area. Thanks to Jimmy P… and your team.
5/21/2025
Melony P. VERIFIED CUSTOMER
Zach was great. I did ask for no car wash and watched my truck get washed. It then sat there for 40 minutes and I couldn't get ahold of anyone so I could leave.
I wanted to pay over the phone. Service transferred me to the cashier, who said she only takes cash. She tried to transfer me both back to service and then to Zach until I pressed the issue.
My most disappointing part (which is probably silly) - I asked the cashier if there were still red plastic Findlay Toyota cups. My daughter has been using the same one since we bought our first truck with you (before the 4Runner and our current truck) and she said there weren't any, only ones for purchase.
So, overall Zach was great, the man who saw I had a mask on and wore one too was great, and the oil change was done. Just some small things that made it less pleasant. Still wish I had a cup.
5/21/2025
Julie S. VERIFIED CUSTOMER
Very easy to work with. They gave information on their recommendations in language I could understand and had a reliable estimate before the work was even started. I would highly recommend them to others.
5/21/2025
Stephen C. VERIFIED CUSTOMER
**** was great! From my first communication either him tonmake the appointment to the completion of it today he handled everything wuickly and perfectly!
5/21/2025
Christian R. VERIFIED CUSTOMER
Zach is the reason I will likely continue with this service center
5/21/2025
Pamela Q. VERIFIED CUSTOMER
James Pelllucciotti, was in charge of our service today. Everything went smoothly and James explained everything that was done very well.
You have a great employee with James.
5/21/2025
Todd T. VERIFIED CUSTOMER
Thank-you for the prompt service.
5/21/2025
Gail R. VERIFIED CUSTOMER
Mike did a great job. Very professional, friendly, and thorough. A pleasure to work with. And my 4Runner ran great on the way home; your mechanics fixed the shimmy. Thanks!
5/20/2025
Francisco M. VERIFIED CUSTOMER
Ever since my first visit to findlay toyota is been wonderful,love all aspects of findlay toyota
5/20/2025
Erwin I. VERIFIED CUSTOMER
I had a good rapport with Jimmy P.; we reviewed a long list of additional Service Recommendations And adapted them to my limited Driving needs . I valued his straightforward responses to my questions and concerns;
5/20/2025
John C. VERIFIED CUSTOMER
I will happily extol **** Spigner’s qualities. He set the bar very high, and he is now (I kid you not) the service representative against whom all others will be measured. I commend you on your excellent hiring decision.
5/18/2025
Oleksiy E. VERIFIED CUSTOMER
The James Hernandez was really nice and helpful. They took care of my car really quick. Fully satisfied. Thank you will keep coming back