Easy peasy, Michael Hanson made the process simple and also made sure what was actually needed worked on was completed.
11/21/2025
Lee H. VERIFIED CUSTOMER
Great staff; we were in and out in an hour!
11/21/2025
Shawnti L. VERIFIED CUSTOMER
Mike was and has been awesome since I began working with him!
11/21/2025
Linda E. VERIFIED CUSTOMER
Hallie is smart and was very helpful. Friendly and answered all my questions.
11/21/2025
Piero C. VERIFIED CUSTOMER
Service advisor was very professional, helpful and courteous. I will always bring my truck back to Toyota specifically because of the excellent customer service and convenience provided over the last 8 years.
11/21/2025
Corey S. VERIFIED CUSTOMER
Well done
11/21/2025
Tom C. VERIFIED CUSTOMER
Very friendly and efficient service. Hallie was great. We also appreciate your support of Flagstaff Master Chorale of which we are members.
11/21/2025
Jean W. VERIFIED CUSTOMER
Randy Waites is an excellent Service Advisor. He was our Service Advisor prior to his promotion to Service Manager. We were disappointed to lose him then as our Service Advisor but were so pleased to have him back as our Service Advisor when we brought our vehicle in for a major service. Randy is a true professional who instills trust and confidence in his customers that their job will be done right. We look forward to having Randy Waites as our Service Advisor again.
11/21/2025
Carsten P. VERIFIED CUSTOMER
Randy is the best !!
11/21/2025
Laura B. VERIFIED CUSTOMER
Great service as always! Zachary was super nice and professional!!
11/21/2025
Jacob A. VERIFIED CUSTOMER
WAs extremely helpful returning my call and servicing my vehicle quickly thank you
11/21/2025
Steve C. VERIFIED CUSTOMER
He provided excellent service and knowledge oo my 23 year old toyota echo.
Thank you.
11/21/2025
Roy M. VERIFIED CUSTOMER
Always good prompt care and service.
11/20/2025
Glenda S. VERIFIED CUSTOMER
Thank you sooo much for your help
11/20/2025
Sierra D. VERIFIED CUSTOMER
Randy was great. He was kind, professional, and very thorough.
11/20/2025
Robert F. VERIFIED CUSTOMER
James, Randy, Tyler, the entire service and mechanical staff are excellent. Keep doing what you do your the best.
11/20/2025
Geoff W. VERIFIED CUSTOMER
There is really nothing I can think of that could make the experience better. My car was serviced, and the recalls were taken care of in a timely manner and everything that. Zachary did was perfect. I’ve rated the dealership before as five stars and would do so again based on this experience.
11/20/2025
Lena B. VERIFIED CUSTOMER
Appreciate the help we received about tire problems
11/19/2025
Michael B. VERIFIED CUSTOMER
Everything was good
11/19/2025
Aden A. VERIFIED CUSTOMER
Zachery Butler was able to help me out before a long road trip. They checked if everything was in order and had some concerns about a few parts. I’m glad I made my appointment and got it fixed with Toyota Findlay, and can feel safe on the road.