Solved problem right away. Great communication from your company. Will definitely use your company again
9/6/2023
Nancy A. VERIFIED CUSTOMER
Great servicec.
9/6/2023
Chris O. VERIFIED CUSTOMER
The service was great. Quick, very friendly staff, and they finished early. Especially the stuff they’re all very nice and welcoming. They are all very professional and ready to meet your needs, and answer a question technically with pictures and recommendations.
9/6/2023
Ellouise S. VERIFIED CUSTOMER
We were informed with all of our questions and appreciate it. Thanks for courteous matter we visit.
9/4/2023
Jessica E. VERIFIED CUSTOMER
Very friendly and knowledgeable. They gave a good estimate on time, too.
9/4/2023
Debra G. VERIFIED CUSTOMER
Had vehicle appointments on same day and Zachery Butler checked them both in, allowing him to cover for an absent service tech at Findlay Toyota Flagstaff.
9/3/2023
Marie M. VERIFIED CUSTOMER
I didn't have an appointment and was told it may take a long time but services were rendered within a couple of hours. As always, totally satisfied with Flagstaff Findlay services and service tech. Thank you.
9/3/2023
Gisela R. VERIFIED CUSTOMER
Good service.
9/3/2023
Brian W. VERIFIED CUSTOMER
Overall the service I received was very good. There was one thing I was slightly disappointed about though. When I scheduled service online I mentioned that I wanted the front right wheel cover to be looked at. When I arrive that note seemed to have been lost so I told them about it. Then when the vehicle was ready **** gave me a nice summary of the service but forgot to mention the status of the wheel cover until I reminded him. Just a minor gripe but it could serve as constructive feedback. Thank you.
9/3/2023
Leroy B. VERIFIED CUSTOMER
How do we know the actual work was done properly? The work was all under the hood and nobody shows us what’s been done visually. It’s all just on paper n built on trust. We can’t say the job was done correctly.
If you want to do surveys about service experience then it should be done properly which allows us to see brake pads, oil filters were replaced, all oil spills were cleaned under the vehicle, etc. I do know the service person
did a good job, that I can see and acknowledge.
9/3/2023
Anna N. VERIFIED CUSTOMER
You did a great job, James, excellent!!
9/3/2023
Michael S. VERIFIED CUSTOMER
Excellent Service! Randy was attentive, on top of everything, and delivered as promised. Over the top. Much appreciated.
9/2/2023
Susan L. VERIFIED CUSTOMER
Your team is amazing
9/2/2023
Rich R. VERIFIED CUSTOMER
Y’all were all great about answering my questions, servicing my RAV 4
& I thank you!! Rich
9/2/2023
James C. VERIFIED CUSTOMER
Perfect service.
9/2/2023
Rena R. VERIFIED CUSTOMER
Another survey?!
9/2/2023
Roberta R. VERIFIED CUSTOMER
Thank you, ****
9/1/2023
Nathan Z. VERIFIED CUSTOMER
Superior customer service! Will be back soon and request Clayton's assistance again!
9/1/2023
Frederick B. VERIFIED CUSTOMER
Zach was a true professional. Multi-tasking in a super busy environment. Not only did I get top notch service, I witnessed everyone else he interacted with getting the same treatment. Zach did a difficult job with finesse.