I am appreciate Toyota team for high quality of customer care and my personal manager James
7/28/2024
Rachel B. VERIFIED CUSTOMER
Hallie was great.
7/28/2024
Rebecca D. VERIFIED CUSTOMER
The service rep who got me an appt with short notice is so appreciated. The appt was quick an easy.
7/28/2024
Ellen B. VERIFIED CUSTOMER
Jim and crew did a great job.
7/28/2024
Collin B. VERIFIED CUSTOMER
Hallie was really helpful and provided great communication about what was going on and what I could expect. I'll keep coming back to Findlay Toyota Flagstaff because of people like her
7/28/2024
Marylou K. VERIFIED CUSTOMER
Again thank for your excellent service
7/28/2024
Leo S. VERIFIED CUSTOMER
Thanks for the great job ????
7/27/2024
Richard D. VERIFIED CUSTOMER
Thanks so very much I truly appreciate the quality service that I was given.
7/27/2024
Susan L. VERIFIED CUSTOMER
James and the service crew at Finley always take good care of me. And explain all they are doing to my truck. They are amazing.
7/27/2024
J Joseph. VERIFIED CUSTOMER
**** kept me informed through the entire service visit. Great communication and service.
7/27/2024
Frank C. VERIFIED CUSTOMER
Great to see a blood drive opportunity at Findlay Toyota!
7/27/2024
Darshan S. VERIFIED CUSTOMER
You changed me $40 for a battery test I can get for free at auto zone, O'Reilly, etc. I'll never bring my car to Findlay again.
7/27/2024
Robert R. VERIFIED CUSTOMER
Great service and very helpful
7/27/2024
Brenden F. VERIFIED CUSTOMER
We were contacted about the diagnostic being completed and asked if we wanted to pay another $700 to change the spark plugs and one coil. I said we’d think about it. In the meantime we were told at 4 the car was ready to be picked up but you closed at 6 so hurry up. My wife got there at 445 and they told her it was locked up and the tech had left. She’d have to find a ride home and come back tomorrow. Not great service.
7/27/2024
Tyler B. VERIFIED CUSTOMER
Mike listened to my wife and followed through on her concerns and helped answer her questions. Enjoyed working with Mike and would work with him again.
7/27/2024
Ellen S. VERIFIED CUSTOMER
James followed up and followed thru in a timely fashion. He also walked me thru my bill summary and made sure mycar got washed for me.
7/27/2024
Jerrick B. VERIFIED CUSTOMER
????
7/27/2024
Richard H. VERIFIED CUSTOMER
Zach was very helpful! My only issue is that my appointment was for 10:45 and I arrived early, about 10:30. This was my first service appointment and it took until 1:00 to complete. And the car wash didn’t happen due to rain. I’m having trouble understanding the amount of time I had to wait. I wish someone would have told me how long it was going to take so I could have made other plans to go home.
7/27/2024
Steven H. VERIFIED CUSTOMER
It was a little longer than I expected but the appointment was done satisfactory.