Joe was very nice and answered all my questions. The process quicker and easier than I thought and I appreciate everyone’s hard work.
8/15/2023
Zeynel V. VERIFIED CUSTOMER
Thanks for your help
8/15/2023
Morgan M. VERIFIED CUSTOMER
Another amazing experience with this team, my car was in and out with no problems. Joe was kind and efficient, with white glove level service.
8/15/2023
Zaven S. VERIFIED CUSTOMER
Great job! Joe did great
8/15/2023
Marcos D. VERIFIED CUSTOMER
Danecia was amazing to work with and the service was outstanding, I couldn’t be more grateful and will consider Lexus Keyes for my next purchase.
8/15/2023
Minh-Tam P. VERIFIED CUSTOMER
Thank you for the attentive care and wonderful customer service !
8/15/2023
Maria N. VERIFIED CUSTOMER
Yes
8/15/2023
Marieclaire H. VERIFIED CUSTOMER
Errol is the best! Impeccable in every way.
8/15/2023
Violet S. VERIFIED CUSTOMER
My car was taken care of thoroughly.
8/15/2023
Evelyn H. VERIFIED CUSTOMER
I am blessed to have Anthony Pastoral as my Lexus service advisor. He is always kind, helpful, available to answer any questions and goes above and beyond when it comes to caring for my car.
8/15/2023
Martha R. VERIFIED CUSTOMER
Very unhappy for the bad service, I took my car because the undercover of the sunroof is broken, I took my car on a Saturday it was siting there for the whole week until Friday when my service advisor call me saying the they couldn’t do nothing about it and if I wanted to have it inspected I needed to pay $900 dollars. I have bought warranty coverage and my service advisor didn’t even bother to call them. I feel they didn’t wanted to do the extra work.
8/15/2023
Edgar S. VERIFIED CUSTOMER
Danecia was nice. She did a good job.
8/15/2023
Natasha B. VERIFIED CUSTOMER
Danecia is always so welcoming and kind. Thank you!
8/15/2023
Gang J. VERIFIED CUSTOMER
Danecia did a good job on the services. I appreciate her helps!
8/14/2023
Larry B. VERIFIED CUSTOMER
Bill Horvat's terrific, is a true pro and one of the reasons I continue to patronize Keyes Lexus; GO BILL!
8/14/2023
Jenipher M. VERIFIED CUSTOMER
Waited for 2 parts to be installed on my vehicle for almost 2 weeks. Moment I come to pick up my vehicle the window trim part that was suppose to be installed was missing and instead inside my passenger seat. Needed to wait for them to install to take it home. Prior to that, I had arrive 2 days after my car was “ready,” I get informed my paperwork wasn’t ready & needed to have the receptionist run to stop the rental people from closing to make sure I had a car to get home. Was not accommodated for the time wasted or being patient for the dealers mistake. I’m okay with returning but upset this had happened to me after being a loyal customer.
8/13/2023
Matias M. VERIFIED CUSTOMER
I was very satisfied with the service at keys Lexus definitely 5 stars. Danecia was great she did a good job giving me good service.
8/13/2023
Elizabeth T. VERIFIED CUSTOMER
Got an oil change on my Lexus with great service. Totally worth the 3 hour wait. Thx
8/13/2023
Aria W. VERIFIED CUSTOMER
Joe was absolutely fantastic! Welcoming, knowledgeable, provided great suggestions for maintenance and upgrades. I had enough information to make the best decision for myself and knew all of my options. Joe was great at communicating with any updates and checking in as the work progressed. Happy 10/10.
8/13/2023
Greg W. VERIFIED CUSTOMER
Ali was a fantastic service advisor, even worked through lunch to make sure I was taken care of. Jose, the shop foreman, took a test drive with me both before and after the service to make sure a prior issue was resolved. Thanks to both of them for their professionalism and their help!