I’m glad and satisfied with the service I received! Thank you!
4/30/2024
Vartan C. VERIFIED CUSTOMER
Anthony was terrible. No updates. I had to reach out and follow up. Part was on back order 1 month out. Asked to pickup my vehicle and bring it back once part arrives. Before arriving I texted Anthony to make sure vehicle was assembled and ready for pickup. He assured it was. Arrived at Lexus and the porter brought out my vehicle to me with the door panel off the vehicle. Door panel was put face down on items on the trunk damaged the leather on the door panel. Had to wait another hour for the tech to re-assemble.
4/30/2024
Mignon J. VERIFIED CUSTOMER
Danecia keep up the good and wonderful customer service . You rock ! Mjiles
4/29/2024
Irina A. VERIFIED CUSTOMER
Perfect
4/29/2024
Ramzi H. VERIFIED CUSTOMER
Ali always delivers a flawless service experience. He is professional and courteous. He does a great job consistently. A+ Ali
4/29/2024
Bingxia D. VERIFIED CUSTOMER
Thank you so much for Mr.Bill Horvat. Very helpful and nice. Thank you for Lexus service
4/29/2024
Raquel Or. VERIFIED CUSTOMER
Thanks
4/29/2024
Ernesto E. VERIFIED CUSTOMER
Excellent service by Bill and team
4/28/2024
Janet E. VERIFIED CUSTOMER
Very good experience
4/28/2024
Karen B. VERIFIED CUSTOMER
We Love Anthony !!!!!! He has been helping us for years and I am very happy with him for years and years. We had 2 Lexus at the same time for years!!!!!
My husband bought a different car last few years. Now he may not be driving. If I need a new car I will only buy
Another Lexus. I am very comfortable with driving. Had many other Lexus cars.
4/28/2024
Kent D. VERIFIED CUSTOMER
Great service from start to finish. Thank you for taking such good care of my car.
4/28/2024
Nakita T. VERIFIED CUSTOMER
Service was done quickly. Only thing that went right today. Price was reasonable too.Thank you.
4/28/2024
Guillermo G. VERIFIED CUSTOMER
Danecia was awesome. She greeted my wife and I with a glowing smile and was very nice. She answered our questions and was very informative. She was gracious enough in getting us a Lyft to a designated drop off location we chose and was able to have us picked up upon our vehicle being ready for pick up.
4/28/2024
Alexa G. VERIFIED CUSTOMER
Wasn’t told there was a credit card key in the glove compartment. Everyday I tried to lock the car and it wouldn’t lock. Said the key was inside when I knew it wasn’t. So I had to leave my car unlocked. I finally drove to the Lexus service place and they figured it out. Also I don’t know how to use the infotainment system properly.
4/28/2024
Daniel R. VERIFIED CUSTOMER
Thank you Calvin for your excellent service today
4/28/2024
Lang C. VERIFIED CUSTOMER
Not satisfactory
4/28/2024
Arlette A. VERIFIED CUSTOMER
This was my first service since the purchase of my vehicle and it was amazing ????
4/28/2024
Hui Y. VERIFIED CUSTOMER
Excellent service, thank you.
4/27/2024
Demond W. VERIFIED CUSTOMER
Calvin was great
4/26/2024
Alex O. VERIFIED CUSTOMER
The service manager anthony P. Was so helpful even with my ride request. He was very patient with me and helpful because I needed the ride to and from Lexus Van Nuys to get back to my work. Very professional and diligent.