Danecia is a wonderful service advisor. She always goes above and beyond for me. I am her repeat customer of several years.
5/20/2024
Cindy V. VERIFIED CUSTOMER
Very satisfied with the service!
5/20/2024
Gwendolyn S. VERIFIED CUSTOMER
Calvin was great! No complaints at all. I only want to have h take care of me and my car in the future.
5/20/2024
Kunzang T. VERIFIED CUSTOMER
Ali provides good experience
5/19/2024
Tessie P. VERIFIED CUSTOMER
Great job
5/19/2024
Sasha C. VERIFIED CUSTOMER
Our service at Lexus was appalling. My husband got there at 10 am for our complimentary 5k miles service and they didn’t even complete the car within the two hour time frame that was promised. A 5k mile service should take a max of 20 minutes as it is checking tire pressure and checking floor mats. After two hours of waiting my husband decided to leave and asked for the car back. Meanwhile there were plenty of customers that arrived after him and left beforehand. My service was not done today and it was dissatisfying. He was the only one left waiting for our car while the technicians all took their lunch break at noon. Then I received a text saying the service was complete when they didn’t even start. I called the service department and ask to speak to the manager there about my dissatisfaction and Jamie never called me back after given an hour window. Beyond not happy
5/19/2024
Anahit Y. VERIFIED CUSTOMER
I am very happy with Joe Broytman's courtesy, professionalism and punctuality. Thank you Lexus and Joe!
5/18/2024
Clider M. VERIFIED CUSTOMER
No comments at this time.
5/18/2024
Artur C. VERIFIED CUSTOMER
Calvin provided high quality service and support under his responsibility, but the vehicle’s problem for which I visited has not been fixed.
5/18/2024
Farrah T. VERIFIED CUSTOMER
Excellent service
5/18/2024
Robert K. VERIFIED CUSTOMER
Awesome
5/18/2024
Young Y. VERIFIED CUSTOMER
????
5/18/2024
Pamela W. VERIFIED CUSTOMER
Joe made it so easy and I am very impressed with the entire experience.
5/18/2024
Mario L. VERIFIED CUSTOMER
All good with Joe.
Good customer service.
5/18/2024
Sima C. VERIFIED CUSTOMER
I am very happy with dear dear Joe. Thank you
Sima
5/17/2024
Mihran K. VERIFIED CUSTOMER
Exelant
5/17/2024
Isaac W. VERIFIED CUSTOMER
Joe, was helpful and took care of my service with great efficiency.
5/17/2024
Mitra V. VERIFIED CUSTOMER
Very bad customer service
5/17/2024
Jose D. VERIFIED CUSTOMER
Excellent service, Danecia is very professional thank you.
5/16/2024
Katrine M. VERIFIED CUSTOMER
We are very happy with the service we receive over at Keyes Lexus. Thank you for your service. I specially want to thank your sales team, Allen and Ashken for their exceptional customer service assisting us with purchasing our Lexus. We will make sure to let our friends and family know when the next time they need a new vehicle.