Quickly scheduled to manage an unexpected tire issue. Prompt and pleasant greeting. Efficient service exceeding expectation of time. Very pleased with the experience.
11/6/2024
W W. VERIFIED CUSTOMER
Roberts Toyota is our exclusive dealer for our automotive needs!!
11/6/2024
Anita E. VERIFIED CUSTOMER
I was happy for the fast response to my needs of getting the oil changed. I was happy with the time it took for the job to get done. Also surprised at the cost not being over $100. Thank you
11/6/2024
Richard M. VERIFIED CUSTOMER
I got a wheel alignment which I assume is fine. My steering wheel tilts way more left than it should. And it’s not a little left leaning which happens over time. Unsatisfactory completion for a small overlook from the team. Even the person who parked my car didn’t seem to notice it was off center a bit much.
11/6/2024
Thomas L. VERIFIED CUSTOMER
Highly professional, proactive and personally involved.
11/5/2024
Joy M. VERIFIED CUSTOMER
Your welcome!
11/5/2024
Daniel E. VERIFIED CUSTOMER
Michael did a great job. The audio system amplifier failed. Fortunately I bought an extended platinum warranty that covered the cost. It appears that two other similar cases were addressed the same week. This is likely to be a recall issue.The insurer initially only approved a refurbished amplifier that also failed. Michael got approval for a new unit that corrected the problem.
11/5/2024
Ray H. VERIFIED CUSTOMER
They were very nice and dependable and done an excellent job
11/5/2024
Kent M. VERIFIED CUSTOMER
Yes, the service guy I met at 3 o’clock was really thank you for getting it done. I appreciate it. God bless your dealership. Thank you again.
11/3/2024
James P. VERIFIED CUSTOMER
Patrick did an awesome job today. Took care of my truck, I’ll see you at the next service interval.
11/3/2024
Jacob H. VERIFIED CUSTOMER
The service advisor was rude the entire conversation, and They failed to correctly diagnose my problem.
11/2/2024
Rhonda T. VERIFIED CUSTOMER
You guys are the best
11/2/2024
Jennifer D. VERIFIED CUSTOMER
Robert’s service team always treats me well. Today, they corrected a mistake they made while doing my oil change two weeks ago. I received several apologies and no excuses. I appreciate that. Thank you again!
11/2/2024
Carol B. VERIFIED CUSTOMER
I was told I could’ve bought those filters or one that would be just as good and had it done by a friend of mine for almost nothing well for nothing except the cost of the filters that may be what I do next time. I’ve spent $1300 on that car this month and you tell me I need to spend another 300. It’s pretty hard to swallow. You’ve always been very nice but I’ve got to watch my money.
11/2/2024
Wanda M. VERIFIED CUSTOMER
Awesome group...well organized. Thank you.
11/2/2024
Peggy L. VERIFIED CUSTOMER
They went above and beyond. Thanks
11/1/2024
Rachel P. VERIFIED CUSTOMER
Larry was very helpful & always kept me up to date on what was going on with my 4Runner. Very awesome guy.
11/1/2024
Denise D. VERIFIED CUSTOMER
Your service department employees are outstanding.