John Geiger is my favorite to have. He is very professional, honest and caring everytime.
3/19/2025
Josh B. VERIFIED CUSTOMER
John is great to work with. Kevin Krouse the technician is also superb. They’re both the reasons why I continue to service my vehicle at Evans.
3/19/2025
Jim T. VERIFIED CUSTOMER
It took 3hours, too long.
3/19/2025
Peter H. VERIFIED CUSTOMER
Always professional
3/19/2025
Anna T. VERIFIED CUSTOMER
Great job
3/19/2025
Jillian L. VERIFIED CUSTOMER
My problem is not necessarily with Jacob. I do not understand how a vehicle that was purchased in Sept. of 2023, and doesn't even have 20,000 miles on it has a broken exterior door handle. I have the "basic" warranty that comes with the vehicle, and an extended warranty, but I was still estimated a cost of over $450.(Which is even crazier, because on Toyota's actual website the handle is on sale for $40. We know that you guys get it for less than that as well.Furthermore, it only takes 30 minutes to an hour to replace a broken door handle. So, that estimate is completely unwarranted.) Apparently, the warranty does not actually cover anything. I have reached out to a Toyota Brand Ambassador, and I will also be updating the 5 star review to 1 at this point. They, also, put that my fuel tank was on empty when I brought it in, but I had a full tank of gas, so clearly attention to detail is not something that matters to your company either.
3/19/2025
Zhu C. VERIFIED CUSTOMER
He was wonderful to work with, thank you!!
3/18/2025
Cierra S. VERIFIED CUSTOMER
Over charging for parts when you can order from Toyota website and it’s cheaper than what they charge. And they talk to girls like they’re dumb.
3/18/2025
Kobi G. VERIFIED CUSTOMER
Well, to begin. I went in the parts department, pointed out the exact part i needed. had it ordered and scheduled the install. Day comes, i wait 2 hours, and then im told they ordered the wrong part. How? i pointed it out? come to find out they ASSUMED i asked for the wrong part. Now im out 900$ because you refuse to take back electric components. The guy i talked to when i came in last basically just said sorry, nothing we can do. All i needed was my Engine bay ecu replaced. I dont think its that hard
3/18/2025
Tehin K. VERIFIED CUSTOMER
Good
3/18/2025
Charles P. VERIFIED CUSTOMER
Excellent job and great customer service
3/17/2025
Shelly W. VERIFIED CUSTOMER
Thanks!
3/17/2025
Adam J. VERIFIED CUSTOMER
Been coming to Evan's for awhile for 2 Toyotas
I appreciate their Honesty and timely work on both my cars
I will define back
3/16/2025
Jamar G. VERIFIED CUSTOMER
Jeremy was great to ineract with, hes kind, knowledgeable, and professional. He's great!
3/16/2025
Lee B. VERIFIED CUSTOMER
John was awesome, always very helpful answering questions I have and taking excellent care of my Tacoma!
3/16/2025
Donna H. VERIFIED CUSTOMER
The service at Toyota is always excellent
3/15/2025
Say B. VERIFIED CUSTOMER
Good service
3/15/2025
Thomas F. VERIFIED CUSTOMER
I texted a return text asking how late I could pick up my car, I received zero response.
3/15/2025
Creighton H. VERIFIED CUSTOMER
John provided excellent service and took good care of us.