David did a great job of communicating the problem the timeline to repair and the cost. My car was fixed quickly!
12/20/2025
Steve S. VERIFIED CUSTOMER
Great service thanks for the shuttle ride
12/19/2025
Mohamed O. VERIFIED CUSTOMER
The service was great
12/19/2025
Zeeshan E. VERIFIED CUSTOMER
I was told I will be charged only for labor as parts were covered under warranty. But was charged for parts. Also brake inspection charge 45 usd was not deducted from the bill. Had to wait a lot . Multiple visits to desk to finalise the bill. Poor and misleading service
12/18/2025
Taylor C. VERIFIED CUSTOMER
David was incredibly attentive and helpful with this. It was greatly appreciated!
12/18/2025
Zoila T. VERIFIED CUSTOMER
Exceptional service.
12/18/2025
Naomichi M. VERIFIED CUSTOMER
Excellent
12/18/2025
Anita E. VERIFIED CUSTOMER
All good
12/17/2025
Not-Provided C. VERIFIED CUSTOMER
Continuously satisfied by the support I get from John Geiger and the team…
They respect my crazy schedule and deliver fantastic customer service!
12/17/2025
Nicholas H. VERIFIED CUSTOMER
Outstanding
12/17/2025
Bryce F. VERIFIED CUSTOMER
Matt was very informative and communicated very well.
12/17/2025
Roxanne R. VERIFIED CUSTOMER
Kay was courteous and patient to make conversation with. Also professional to mention future services I made need and answered any questions I had. Thank you Happy Holidays
12/17/2025
Linda Z. VERIFIED CUSTOMER
Service on vehicle was satisfactory. My car was parked 3 row back in ice, snow and slush which is dangerous for your elderly customers which you waiting room was filled with elderly customers. Not everyone’s vehicle is finished at the same time therefore for safety, the car could be left by the exit door for the few minutes it takes to checkout.
12/17/2025
Steven S. VERIFIED CUSTOMER
Good service and speedy.
12/16/2025
Penny P. VERIFIED CUSTOMER
For a simple 5000 mile maintenance checkup, it shouldn’t take 1.5 hours.
12/16/2025
Rosanne K. VERIFIED CUSTOMER
Great service....great staff!
12/16/2025
Graham F. VERIFIED CUSTOMER
Friendly and efficient
12/16/2025
Mary T. VERIFIED CUSTOMER
This was my first time there for service. It took almost 3 hours and I finally went out to check the status . It was outside and done and I suspect for awhile with no word. I was told that nothing was found wrong. I asked what if my car did the same thing on the way home and was told to bring it back . I said I did not really want to wait 2+ hours again to assess the car. I was told that I could get right in. That seems unlikely since I had an appointment at 11am. I understand being busy especially on a Monday. This was not the best experience for having purchased a brand new car on 11/28.
12/16/2025
Ken L. VERIFIED CUSTOMER
,
12/16/2025
Linda C. VERIFIED CUSTOMER
John Geiger has been great every time I have had any dealings with him since I first bought my RAV for in February of 2024. He is extremely nice and he is very attentive to what my vehicle is needing now and upcoming in the future.