Pyay was very helpful. I have always had great service from Evans Toyota.
7/9/2024
Ceara F. VERIFIED CUSTOMER
Purchased a truck, the next day I called and emailed about the brakes not properly working and how the truck was pulling. Never heard anything back. Day three after the purchase I talked to my salesman and he told me to take it into the shop. Arrive at the shop with an appointment and I’m told my truck can’t be looked at until the next day. However, that night they told me they found the issue with the brakes and it needed an alignment. Day four, I received a call saying my truck was done and ready for pickup however they couldn’t do the alignment because the tierod was seized. So I purchase a truck from Evans and within 24hrs it needs repairs and they won’t complete the alignment. Why was the truck sold when it wasn’t road ready? Why was the alignment not able to be fixed? Also, was told I’d have a full tank of gas when I purchased it and didn’t.
7/7/2024
Kris S. VERIFIED CUSTOMER
Great service
7/7/2024
Michael C. VERIFIED CUSTOMER
Connor did a great job. He kept me informed of what was going on, gave an accurate estimate on the repairs, and vehicle was ready in a timely manner. Keep up the good work.
7/7/2024
Shannon Y. VERIFIED CUSTOMER
.
7/6/2024
Michael B. VERIFIED CUSTOMER
The problem was not solved
7/6/2024
Paul G. VERIFIED CUSTOMER
Always been very satisfied with the service since 1998..
7/6/2024
Debbie L. VERIFIED CUSTOMER
I am not satisfied. The service person recommended repairs needed due to frozen backend resulting in not being able to complete alignment. I have questions regarding this and some others. I’ve left Connor three vmail messages and have not heard back. This seems to be a reoccurring issue based on a similar experience that I’ve had in the past.
7/5/2024
Mary L. VERIFIED CUSTOMER
Courteous and fast.
7/4/2024
Susan H. VERIFIED CUSTOMER
Good job
7/4/2024
Glenda S. VERIFIED CUSTOMER
My concerns were addressed and answered professionally but with down to earth understanding. I felt it was a good experience.
7/3/2024
Josefina C. VERIFIED CUSTOMER
My car was ready while I waited in the lobby and no one came to tell me until I went to ask because it had been so long.
7/3/2024
Salomon N. VERIFIED CUSTOMER
I’m satisfied with the mechanical work that was done. Before, I brought my vehicle in I cleaned it throughly and after that mechanical work was done there was dirt from their shoes and dirty hand marks on the handle of the door. I think they could have been more cautious about their dirty hands and shoes.
7/3/2024
Mj F. VERIFIED CUSTOMER
I still have an unusual gap between the fender and bumper, they said it’s still normal but I don’t think so. A new car shouldn’t be like that.
7/3/2024
Brain B. VERIFIED CUSTOMER
Service employees were very friendly & helpful!!
7/3/2024
Lillian C. VERIFIED CUSTOMER
I couldn't start my car after the service. It was fixed but it was an additional wait and I had already been waiting for almost three hours.
7/2/2024
Ye Z. VERIFIED CUSTOMER
Satisfied
7/2/2024
Not-Provided C. VERIFIED CUSTOMER
With every problem or situation, I have John Geiger find a way to get it fixed and back to me ASAP
Truly appreciate the commitment from the entire Evans team!
7/1/2024
Selvam P. VERIFIED CUSTOMER
Had a really good experience working with him
6/29/2024
Tiff E. VERIFIED CUSTOMER
I didn’t like that l had to consult my phone my car’s inspection report instead of just having someone talk to me like they did the last time l took the car in for services. I didn’t feel comfortable connecting to Toyota’s internet connection because my phone alerted that it was not a secure site, so l waited until l got home to read the report and a result l missed out on fixing 2 other things(replacement of my filter and the license plate light).