Very disappointed. Bumper is still hanging even though I asked if the service I was getting would fix that.
6/19/2024
Mark S. VERIFIED CUSTOMER
When I got there I was told 2.5 hours for service. I was there over 4 hours. I feel it should be communicated during the process that things are not moving at expected pace. No one said anything. I had to gobinto service area 3 times to ask. It could have been handled better.
6/19/2024
Katie N. VERIFIED CUSTOMER
Extremely disappointed! I should have been told bumper could not be fixed by Toyota. I never would have just gotten 1 thing (splash guard) repaired and another thing (bumper) not fixed. Now I’ll probably have to file an insurance claim for the bumper and the money I spend at Toyota for the splash guard would have been included in that claim.
Very disappointed!
6/19/2024
Karen C. VERIFIED CUSTOMER
Appointment set up timely.Employees friendly and helpful. Completed as promised.
6/19/2024
Rita Q. VERIFIED CUSTOMER
Super thorough and patient. Incredibly professional.
6/19/2024
Elizabeth D. VERIFIED CUSTOMER
My warranty recall was not completed on my screen in my car- I know it’s silly but now I have to either stop back in or call and someone has to walk me thru turning this off.
Again I know it’s silly
6/19/2024
Not-Provided C. VERIFIED CUSTOMER
Great service!!!!!
6/18/2024
Beth S. VERIFIED CUSTOMER
None at this time
6/18/2024
Douglas B. VERIFIED CUSTOMER
The courtesy driver was a much appreciated perk.
Dave made my wait productive. Nice guy to visit.
6/18/2024
Troy L. VERIFIED CUSTOMER
Very helpful, checked out things I asked and very prompt.
6/18/2024
Cody H. VERIFIED CUSTOMER
We've been very pleased with the level of communication and professionalism when using your service department.
6/18/2024
Erik H. VERIFIED CUSTOMER
I greatly appreciated the fast work!
6/18/2024
Van S. VERIFIED CUSTOMER
Thank you
6/18/2024
Susin V. VERIFIED CUSTOMER
We always have great service when we go in
6/17/2024
Angela G. VERIFIED CUSTOMER
Great service as usual! PA did an excellent job in customer service!
6/17/2024
Marylee B. VERIFIED CUSTOMER
Thank you for getting my car running on the day I found it dead.
Your service team was great from walking in and at check out.
That's why I continue my maintenance at Evan's Toyota.
6/17/2024
Jim A. VERIFIED CUSTOMER
Very happy with the service
6/17/2024
Senada M. VERIFIED CUSTOMER
No comment
6/15/2024
James K. VERIFIED CUSTOMER
Pyay is the best!
6/14/2024
Rece G. VERIFIED CUSTOMER
Grant was so awesome & patient. Phan Thuy checked me in and also was very professional. Josh made me feel like a welcome guest. Even though he was not my service manager he still asked about my children and my well being. I love bringing my vehicle here because I always feel like I’m well taken care of.