Our vehicle wasn’t fixed when we came to pick it up and it wasn’t clean either. Brand new sunroof would open but it wouldn’t close and also had dirty fingerprints all over the roof liner. John was great to work with and communicated timely and often. Our issue isn’t with him, it was with whoever actually did the work. Hopefully we do not have more issues with the fix they did to our sunroof in the future…that’s our fear.
7/26/2024
Susan E. VERIFIED CUSTOMER
Completely satisfied. Friendly staff!
7/26/2024
Ryan H. VERIFIED CUSTOMER
Evans has always provided superior service!
7/26/2024
Steven W. VERIFIED CUSTOMER
To much time to do an oil change. I did hear that Evans was short on mechanic s and technicians. I understand. I run a business also. Communication is a very important part of doing any type of service.
7/25/2024
Adam G. VERIFIED CUSTOMER
Great service, happy to be back to Evans Toyota.
7/25/2024
Aozayr Z. VERIFIED CUSTOMER
While removing thw skid plate the mechanic broke a bolt. Without letting me know they put the hardware in the bed of the truck one bold was missing and 3 clips that attacked the grill to the skid plate.
That was after 3hrs wait.
Very poor service.
7/24/2024
Masson R. VERIFIED CUSTOMER
Connor expedited my checkout printing estimates for future service
7/24/2024
James M. VERIFIED CUSTOMER
Good people and great job
7/24/2024
Thomas E. VERIFIED CUSTOMER
Work took till the next day and my console tv rebooted this morning. More than $400 for a battery seems steep, and it cost me $80 in Uber because it wasn’t done Monday when it was scheduled.
7/24/2024
Sandra S. VERIFIED CUSTOMER
Thank you for the great job you guys did
7/24/2024
Jon G. VERIFIED CUSTOMER
Excellent professional service.
7/24/2024
Bryan L. VERIFIED CUSTOMER
I was well taken care of today.
7/24/2024
Tonny S. VERIFIED CUSTOMER
My appointment was at 10am and promised to be completed at 11:45. They didn't take my vehicle in until I complained at 11:36. Not to mention the service desk guy that looked and sounded stoned that wanted to overalk me with his smartass way. I'll never come back to this establishment. It's very obvious that a service contract gets put to the back of the line to cash paying customers. I watched endless cash customers come and go. Even ones that came an hour and a half after me with major things to be done.
7/23/2024
Ethan S. VERIFIED CUSTOMER
The people are very nice, prices are just ridiculous to change a filter $64 for real that's plug and play. Other than that amazing people
7/23/2024
William V. VERIFIED CUSTOMER
Friendly, helpful and efficient service today. Thank you, John!
7/23/2024
April C. VERIFIED CUSTOMER
I’m had to wait almost 3 hours for a tire rotation. Totally unacceptable.
7/21/2024
Clista H. VERIFIED CUSTOMER
Always recommend John. Very polite explains things so I understand and goes above and beyond
7/20/2024
Laura F. VERIFIED CUSTOMER
Wouldn't want anyone else handling my business. Have always been completely satisfied with the quality of service he gives.
7/20/2024
Patrick H. VERIFIED CUSTOMER
Thank you! Our experience with our 2023 RAV4 is what made it such an easy call when my wife wanted to replace her car. Please keep up the good work.