An oil change , and tire change took 3 hours and you broke a stud off my tire. Completely ridiculous! I won’t be back
6/22/2024
Brett C. VERIFIED CUSTOMER
When we brought the car home my wife went to get something out of the glovebox and the lower glovebox fell open this never happens. When she went to close it. It doesn’t function properly whoever worked on the cabin air filter knows that they broke this. They should have told the truth to you so you could have talked with me about this. The lower glovebox will not stay closed on its own as it should. It was working fine before this service was done.
6/22/2024
Lawrence S. VERIFIED CUSTOMER
Everything was great!
6/22/2024
Mick C. VERIFIED CUSTOMER
Excellent Service
6/22/2024
Khun H. VERIFIED CUSTOMER
He was very friendly, providing all the information we needed and helping us understand what needed to be done for the vehicle. He kept us updated until the end. I was very satisfied with his work and will definitely work with him again in the future when we go to Evan Toyota.
6/22/2024
Thomas E. VERIFIED CUSTOMER
Everything was great. Today I woke to an icy cold car and the console computer rebooted the gps. I might need to bring it in again?
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6/21/2024
Robert M. VERIFIED CUSTOMER
Great service. Thank you Matt and I appreciate the fast reply in handling the issue with my vehicle. 5??‘S
6/21/2024
Roy H. VERIFIED CUSTOMER
None
6/20/2024
Robert M. VERIFIED CUSTOMER
I always have great service!
6/19/2024
June R. VERIFIED CUSTOMER
They were on time, courteous, and efficient.
6/19/2024
Katie N. VERIFIED CUSTOMER
Very disappointed. Bumper is still hanging even though I asked if the service I was getting would fix that.
6/19/2024
Mark S. VERIFIED CUSTOMER
When I got there I was told 2.5 hours for service. I was there over 4 hours. I feel it should be communicated during the process that things are not moving at expected pace. No one said anything. I had to gobinto service area 3 times to ask. It could have been handled better.
6/19/2024
Katie N. VERIFIED CUSTOMER
Extremely disappointed! I should have been told bumper could not be fixed by Toyota. I never would have just gotten 1 thing (splash guard) repaired and another thing (bumper) not fixed. Now I’ll probably have to file an insurance claim for the bumper and the money I spend at Toyota for the splash guard would have been included in that claim.
Very disappointed!
6/19/2024
Karen C. VERIFIED CUSTOMER
Appointment set up timely.Employees friendly and helpful. Completed as promised.
6/19/2024
Rita Q. VERIFIED CUSTOMER
Super thorough and patient. Incredibly professional.
6/19/2024
Elizabeth D. VERIFIED CUSTOMER
My warranty recall was not completed on my screen in my car- I know it’s silly but now I have to either stop back in or call and someone has to walk me thru turning this off.
Again I know it’s silly
6/19/2024
Not-Provided C. VERIFIED CUSTOMER
Great service!!!!!
6/18/2024
Beth S. VERIFIED CUSTOMER
None at this time
6/18/2024
Douglas B. VERIFIED CUSTOMER
The courtesy driver was a much appreciated perk.
Dave made my wait productive. Nice guy to visit.