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Real Reviews from VERIFIED CUSTOMERS
Ricardo L. VERIFIED CUSTOMER
Thank for your service
7/11/2024
Thanh H. VERIFIED CUSTOMER
Sam was the one who helped me. Sam was very nice and friendly. Sam is the BEST
7/11/2024
David R. VERIFIED CUSTOMER
I was received promptly and treated in a very professional manner. My vehicle was processed in a very timely manner so I could go about my day.
7/11/2024
May K. VERIFIED CUSTOMER
Worse service I ever had, little to no communication. Car was in the shop longer than necessary. No one calls back, only Sam helped me. Would not come back for any other work.
7/10/2024
Linda F. VERIFIED CUSTOMER
I saw that my car was in the parking lot so I asked about the progress of my car. Was told that it was on a test drive and when he had the paperwork he would come for me. 25 minutes later I left with my car. My car was the one I saw parked in finished lot. So my oil change and tire rotation took one hour and 40 minutes.
7/10/2024
Mattwew W. VERIFIED CUSTOMER
Well done
7/10/2024
Van S. VERIFIED CUSTOMER
John has been a pleasure to work with for the last several years!! Anything we needed, he worked hard to make it happen. He was the reason we trusted Evans.
7/9/2024
Paul S. VERIFIED CUSTOMER
Awesome
7/9/2024
Rebecca E. VERIFIED CUSTOMER
It was extremely difficult to reach the service adviser for communication on the vehicle.
7/9/2024
Diana L. VERIFIED CUSTOMER
Evans Toyota staff is friendly and trustworthy.
7/9/2024
Brian A. VERIFIED CUSTOMER
Had been traveling from Wi. to Ohio. Grateful you could get us in and service van same day.
7/9/2024
Kerri E. VERIFIED CUSTOMER
Pyay was very helpful and informative!
7/9/2024
Sharon R. VERIFIED CUSTOMER
Pyay was very helpful. I have always had great service from Evans Toyota.
7/9/2024
Ceara F. VERIFIED CUSTOMER
Purchased a truck, the next day I called and emailed about the brakes not properly working and how the truck was pulling. Never heard anything back. Day three after the purchase I talked to my salesman and he told me to take it into the shop. Arrive at the shop with an appointment and I’m told my truck can’t be looked at until the next day. However, that night they told me they found the issue with the brakes and it needed an alignment. Day four, I received a call saying my truck was done and ready for pickup however they couldn’t do the alignment because the tierod was seized. So I purchase a truck from Evans and within 24hrs it needs repairs and they won’t complete the alignment. Why was the truck sold when it wasn’t road ready? Why was the alignment not able to be fixed? Also, was told I’d have a full tank of gas when I purchased it and didn’t.
7/7/2024
Kris S. VERIFIED CUSTOMER
Great service
7/7/2024
Michael C. VERIFIED CUSTOMER
Connor did a great job. He kept me informed of what was going on, gave an accurate estimate on the repairs, and vehicle was ready in a timely manner. Keep up the good work.
7/7/2024
Shannon Y. VERIFIED CUSTOMER
.
7/6/2024
Michael B. VERIFIED CUSTOMER
The problem was not solved
7/6/2024
Paul G. VERIFIED CUSTOMER
Always been very satisfied with the service since 1998..
7/6/2024
Debbie L. VERIFIED CUSTOMER
I am not satisfied. The service person recommended repairs needed due to frozen backend resulting in not being able to complete alignment. I have questions regarding this and some others. I’ve left Connor three vmail messages and have not heard back. This seems to be a reoccurring issue based on a similar experience that I’ve had in the past.
7/5/2024