He was prompt and kept me posted on how it was going. Easy to work with
8/29/2024
Esperanza E. VERIFIED CUSTOMER
I am disappointed with the customer service.
Nobody answered phone calls.
8/29/2024
Ray P. VERIFIED CUSTOMER
Quick and great service
8/29/2024
Carolyn R. VERIFIED CUSTOMER
John did fine- but you have a scheduling problem. I made an appointment at noon for a brake inspection. I expected to be done at 1:30. It was 3:30. Why was an appointment made which could not be fulfilled on a timetable manner.
Your employee was respectful and kind - but, I didn’t expect to stay all afternoon. I believe you main problem is with scheduling.
8/29/2024
Connie M. VERIFIED CUSTOMER
Everyone was very kind.
8/29/2024
Todd B. VERIFIED CUSTOMER
Keep up the great work!!
8/29/2024
Tanie E. VERIFIED CUSTOMER
Pyay was very friendly and helpful!!
8/29/2024
Sally C. VERIFIED CUSTOMER
Please answer your voice Mail. I have never received a response to any voicemail I have sent.
8/29/2024
Tomas H. VERIFIED CUSTOMER
My first appointment at Evans Toyota. Looking forward to return.
8/29/2024
Joe G. VERIFIED CUSTOMER
This was my first experience of getting service at Evans Toyota. They were courteous on time and did a great job.
8/28/2024
Not-Provided O. VERIFIED CUSTOMER
Your whole service staff is amazing ????
8/28/2024
Jennifer K. VERIFIED CUSTOMER
Thank you for making it so easy and providing the shuttle service
8/28/2024
Kelly M. VERIFIED CUSTOMER
Jerrad Adams was awesome.
Kept me up to date on everything :)
I was in an out in sufficient time!
Thank you Evans Toyota
8/28/2024
Jeff F. VERIFIED CUSTOMER
I think Jacob did and does a great job , I'm just sorry I didn't handle my end as well . I might have been a little short tempered ... I apologize and greatly appreciate the whole Toyota team .. Thank you
8/27/2024
Robert D. VERIFIED CUSTOMER
The service was fine but there are now several streaks of black grease across the front passenger floor mat that I saw when I got home.
8/27/2024
Gloria K. VERIFIED CUSTOMER
I was pleased with my over all experience with Jerrad and Toyota. Had an issue about my oil changes and warranty, he listened and said he would look into it, which he did! And then took care of it, and explained it to me. I appreciated that the matter was taken care of.
8/27/2024
Carmen S. VERIFIED CUSTOMER
Very good service
8/27/2024
Kirsten M. VERIFIED CUSTOMER
Jerrad is doing a fabulous job! He is new, but he is great! I can tell he is learning quickly and he has wonderful customer service skills.
8/26/2024
Kenneth W. VERIFIED CUSTOMER
Very personable and professional
8/25/2024
Randy M. VERIFIED CUSTOMER
You guys did a great job my car rise like it has a 0 miles now builds brand new thank you and I have over 100,000 on it. Great job.