I come there for service because I bought my car from there. I drive about 35-40 miles. I have been on time for almost all services, only one of them was at 2:00 pm instead of 12:45 because I completely misremembered the time. My mother and daughter were in the car, no initiative was shown and I was turned back from the door that day. I came again the next day and the service that took about 1 hour took 1 hour and 45 minutes. In my next services, I see my car being prepared and waiting outside and I wait for the personnel to do the process for at least 20 minutes. I either eat or find myself somewhere else. I don't have that much time, I come there with two babies. Moreover, when I tell this situation, the sullen personnel do not care. I will not come for the last few services and then go through the door, unfortunately
6/11/2025
George B. VERIFIED CUSTOMER
Shannon does a great job for us. Our experiences at Faulkner are always good.
6/11/2025
Jessica A. VERIFIED CUSTOMER
David was very nice, and communicated promptly what was happening with my car.
6/11/2025
Francis H. VERIFIED CUSTOMER
Too soon to tell
6/11/2025
John B. VERIFIED CUSTOMER
Shannon and the guys great job
6/11/2025
Phuongthao N. VERIFIED CUSTOMER
Shannon is very helpful. He’s best
6/10/2025
Iryna I. VERIFIED CUSTOMER
????
6/10/2025
Todd A. VERIFIED CUSTOMER
I really liked our technical service advisor Dave. The car was in service was being repair for several weeks. Dave showed careful professionalism with communication with us. I’m sure the technician also did a good job. He had to take the dash board apart to solve the problem. Good job Faulkner service.
6/10/2025
Denice E. VERIFIED CUSTOMER
Always friendly and always fast
6/10/2025
Christopher L. VERIFIED CUSTOMER
The staff was very professional and helpful and kept me informed about my vehicle. I would recommend anyone to come to Faulkner for service or to buy a car.
6/10/2025
Philip C. VERIFIED CUSTOMER
Thank you for handling my issue immediately
6/10/2025
Stephen P. VERIFIED CUSTOMER
Shannon and Faulkner Toyota are great at customer service and the vehicles are fantastic
6/10/2025
Peter S. VERIFIED CUSTOMER
Great service. Service advisor Channel Lofton the best !
6/10/2025
Tan N. VERIFIED CUSTOMER
I feel happy after my car got done and I will be keeping service my car at Trevose Faulkner
6/10/2025
Renee K. VERIFIED CUSTOMER
I appreciated the personal attention to my car problems from Rick. He was great.
6/9/2025
Alex D. VERIFIED CUSTOMER
Great service, thank you!
6/9/2025
Michael C. VERIFIED CUSTOMER
Fast, polite and on time!
6/9/2025
Ibrahima B. VERIFIED CUSTOMER
No comment!
6/8/2025
Joe B. VERIFIED CUSTOMER
Shannon and Faulkner Toyota have been taking care of my care for nearly 8 years. Shannon is efficient, quick and trusting .