I trust bringing my Camrys to you. I appreciate your courtesy and professionalism from soup to nuts. Chanell is a great part of your service rep team.
6/14/2025
David L. VERIFIED CUSTOMER
Shannon was superb in every way.
I trust him and Faulkner organization
completely, for honesty and excellent
workmanship. Shannon made the experience
very pleasant.
6/14/2025
Michele G. VERIFIED CUSTOMER
I trust Shannon completely with the care of my RAV 4. He always takes the time to explain everything in detail so that I understand exactly what is going on with my car. He is always very pleasant and patient with all of my questions. Shannon is a true asset to your company and the main reason why I continue to have my RAV 4 serviced at Faulkner.
6/14/2025
Patrice G. VERIFIED CUSTOMER
He was very good
6/13/2025
Joesph L. VERIFIED CUSTOMER
Very responsive and great communication.
6/13/2025
Susan P. VERIFIED CUSTOMER
Customers for 20+ years
6/13/2025
Krista O. VERIFIED CUSTOMER
It was an awful experience. I will never go back. I have only bought Toyota cars, but I never will again
6/13/2025
Larisa A. VERIFIED CUSTOMER
Great service!
6/13/2025
Emily H. VERIFIED CUSTOMER
Chanell Lofton was very thorough, thoughtful about what was needed and completely professional in her demeanor. Excellent service overall.
6/13/2025
Fiona F. VERIFIED CUSTOMER
Miss Lofton is Top notch customer service representative. Always nice and comfortable dealing with her⭐⭐⭐⭐⭐
6/13/2025
Margaret H. VERIFIED CUSTOMER
Shannon is a terrific service representative. He is polite, professional, and very knowledgeable at what he does. Toyota is very lucky to have him as an employee. Thanks Shannon for everything..
6/12/2025
William B. VERIFIED CUSTOMER
Channel completely disregarded my complaint of my driver side door making a rattling sound and did not have it looked at.
6/12/2025
Benedetto V. VERIFIED CUSTOMER
Great work. Thanks.
6/12/2025
Martha H. VERIFIED CUSTOMER
I come to your facility because of the excellent, knowledgeable service I receive from Chanel
Your team is always the best I didn’t have the right insurance card and didn’t have the registration card he got both cards so we could do the job and he was very nice the whole time I love your team no matter I get they are alway helpful thank you all. Eileen L