I was not happy with the last service. I came in for 40,000 mile service. Oil change. After evaluating my car I was told I may need an alignment and an engine oil flush. I declined the alignment
I was told $48 for flush. I said ok
Not fully understanding why I needed it. Only came in for oil change.
I was extremely upset to be charged an extra $148!!! I paid $349 for oil change. Absolutely ridiculous!!
11/16/2023
Sankarapandian L. VERIFIED CUSTOMER
I requested to replace the left side mirror due to issue and they replaced with old glass instead of new one since I have a warranty. I can see lot of scratches and not cleaR.
11/16/2023
Howard H. VERIFIED CUSTOMER
Service reps etc were excellent. I was just disappointed in a $400 bill to replace a battery.
11/15/2023
Peter T. VERIFIED CUSTOMER
The only thing I would say is that as a customer who knows his car, I appreciated the fact that Francis made me aware that because I wanted to have the oil changed sooner than I needed, the service then would have a charge added to my bill. This is my opinion leaves no room for unknowns. The only other comment I have is when asked about the ' engine stop ' feature, I was informed that my vehicle was not equipped with it CONTRAY TO THE LIST OF FEATURES PROVIDED AT THE TIME OF PURCHASE. This is unacceptable.
11/15/2023
Sarah D. VERIFIED CUSTOMER
Thank you!!
11/15/2023
Teresa W. VERIFIED CUSTOMER
We continue to appreciate Shannon’s great service and his outstanding customer support ????????
11/15/2023
Gaby R. VERIFIED CUSTOMER
Thank u
11/15/2023
Luis P. VERIFIED CUSTOMER
Very Knowable and Very Professional and Polite
11/14/2023
Evelyn C. VERIFIED CUSTOMER
I like the work that was done.
Thank you.
11/14/2023
Carl U. VERIFIED CUSTOMER
Good job as always
11/14/2023
Gregg S. VERIFIED CUSTOMER
He was phenomenal in meeting my scheduling needs.
11/14/2023
Andrew S. VERIFIED CUSTOMER
You didn't do the oil change
11/14/2023
Godfried A. VERIFIED CUSTOMER
Satisfied with the service
11/14/2023
Aleyamma M. VERIFIED CUSTOMER
Thanks
11/14/2023
Chris T. VERIFIED CUSTOMER
Christopher is very professional and considerate of my time and concerns
11/14/2023
Sebastiao O. VERIFIED CUSTOMER
…
11/14/2023
Donald S. VERIFIED CUSTOMER
Very satisfied
11/14/2023
Nancy G. VERIFIED CUSTOMER
No comment
11/14/2023
Patricia R. VERIFIED CUSTOMER
Satisfied as always
11/12/2023
Keith A. VERIFIED CUSTOMER
Awesome service from Chris. Also great appraisal, and excellent work from the mechanic. Thank you both very much for your top notch, professional service.