I asked technician to please check tires, it wasn't done.
11/11/2023
Kenneth Z. VERIFIED CUSTOMER
Very satisfied with service advisor, auto technician and the team!!
Dealership and service department excellent! A+++++++++
11/11/2023
Erin L. VERIFIED CUSTOMER
I really like the texting feature. I often drop my car off while I am at work and I’m unable to take phone calls. I was able to review everything quickly because it was all done through text.
11/11/2023
George K. VERIFIED CUSTOMER
Very satisfied
11/11/2023
Stacey S. VERIFIED CUSTOMER
Shannon was excellent as usual. Please note for his review files if possible that he is a valuable asset to Faulkner and always provides wonderful customer service.
11/10/2023
Thomas K. VERIFIED CUSTOMER
Awesome people
11/10/2023
Mary M. VERIFIED CUSTOMER
As always, Shannon was great.
11/10/2023
Martin W. VERIFIED CUSTOMER
Chris was extremely helpful diagnosing, and explaining the electrical issue I was having with my vehicle. Very professional and knowledgeable. Very pleased!
11/10/2023
Terrence H. VERIFIED CUSTOMER
Very friendly!
11/10/2023
Christopher C. VERIFIED CUSTOMER
Ask your consultant and assistant manager of my unpleasant experience.
11/10/2023
Beverly H. VERIFIED CUSTOMER
Both Francois and Richie were knowledgeable and helpful.
11/10/2023
James C. VERIFIED CUSTOMER
Generally I was satisfied. Do think it was better to go to the desk inside to interact with agent. Will definitely continue to come to Faulkner Toyota
11/10/2023
Dan S. VERIFIED CUSTOMER
Cristhofer explained everything step by step with what was done and what the next steps will be to restore the issue with the car.
11/9/2023
James R. VERIFIED CUSTOMER
Did not address tailgate issue.
11/9/2023
Martin O. VERIFIED CUSTOMER
Thanks. I very satisfied.
11/9/2023
Mark S. VERIFIED CUSTOMER
Ok
11/9/2023
Karen G. VERIFIED CUSTOMER
Shannon ensured the issue was resolved
11/9/2023
Jose T. VERIFIED CUSTOMER
Tha service associate Francois is coutreous n efficient. He kept me updated on the progress on the service of my car. The service was completed an hour earlier than promised. Excellent customer service from the service team. Thank you.
11/9/2023
Patrick H. VERIFIED CUSTOMER
Overall, had a great experience, everybody was friendly and super amazing. The only problem I have is that they had promised to put some self tapping screws in my cupholder so I could attach a front vanity plate to my car, and then no one did.
11/9/2023
Iris B. VERIFIED CUSTOMER
I have told everyone numerous times I don’t know how to do a google or Facebook survey and I don’t want my name published. I am happy to do an old school survey sent on email. If there are any other surveys please let me know. Thanks much! Iris B