Hello! Thank you for this opportunity.Jake provided excellent customer service, he greeted me with a smile, he was courteous,and he offered me water ????. Jake was thorough in his explanation of the routine service required for my vehicle. Also, very important, my vehicle was ready according to Jake's "guesstimate". Jake deserves a 10/10! I look forward to my next visit with Jake. Also the remodel is fabulous ????
3/28/2025
Donald G. VERIFIED CUSTOMER
The main thing that I could say about Jesse is is that he is personable. I know that in a business environment, being personal and personable is not the target method of dealing with customers. Jesse seems to be able to pull it off very easily. I trust him I like him and I will continue to do business with Lexus Of Valencia as long as he is an employee there.
3/28/2025
Alice P. VERIFIED CUSTOMER
Very satisfied very good customer service
3/27/2025
Christine H. VERIFIED CUSTOMER
Wanted to help get to the bottom of my media problem
3/27/2025
Arthur M. VERIFIED CUSTOMER
Jake was awesome and the maintenance was awesome
3/25/2025
Randell S. VERIFIED CUSTOMER
Super friendly and always efficient.
3/25/2025
Song K. VERIFIED CUSTOMER
Excellent customer service. Always pleasure to have service with Valencia Lexus. Thanks so much David for fast and quality service.
3/24/2025
Chloe S. VERIFIED CUSTOMER
Excellent service!
3/24/2025
Azita F. VERIFIED CUSTOMER
My Service Advisor, David Ventura provided excellent service.
3/24/2025
Sandra V. VERIFIED CUSTOMER
Jesse continues to exceed my expectations. Great job.
3/23/2025
Cesar A. VERIFIED CUSTOMER
Jesse was straight forward and not pushy, provided complete analysis and friendly demeanor! Highly recommended.
3/23/2025
Alison P. VERIFIED CUSTOMER
David got me in and out in a quick time and my car was taken care of.
Very happy with my experience.
3/23/2025
Karen G. VERIFIED CUSTOMER
I am very pleased with the service
3/23/2025
Ileana V. VERIFIED CUSTOMER
I appreciated the communication and attention to detail! Excellent service!
3/23/2025
Jill B. VERIFIED CUSTOMER
David was great even tho i got cranky. However I our loaner car was awful. If I wanted to drive a tank I would have joined the military. Hard to believe it was an rx
3/22/2025
T. Sri.. VERIFIED CUSTOMER
You did a fantastic job on 3-21-25. Thank you. Sri.
3/22/2025
Blake D. VERIFIED CUSTOMER
David was awesome!
3/22/2025
Daniel Z. VERIFIED CUSTOMER
David is always great. Gets things done and is always available if we have any questions or concerns.
3/22/2025
Kristine K. VERIFIED CUSTOMER
David is a great representative of your company. I will look for the survey to complete.
3/22/2025
Irakli E. VERIFIED CUSTOMER
Great job by David — he’s truly excellent at what he does. Very satisfied with the results!