Everyone I worked with was wonderful and communicated with me every step of the way!
1/17/2024
Mark M. VERIFIED CUSTOMER
Service was very good so
Was person who performed the service
But the person initially Taking my information was rude
1/17/2024
Rebecca M. VERIFIED CUSTOMER
Very poor communication, did not respond. My keys were lost and no one has called me to report that they were found. I waited all day for my car to be looked at and then was told the technician was leaving so I had to hurry up and let them know what I wanted completed. Horrible experience all around.
1/17/2024
Gary M. VERIFIED CUSTOMER
Well done.
1/17/2024
Lynn B. VERIFIED CUSTOMER
Excellent communication throughout - assessment, options and repairs.
1/17/2024
Paula W. VERIFIED CUSTOMER
I’m always happy with the service team members! Very professional and comfortable atmosphere while waiting!
1/17/2024
Kris K. VERIFIED CUSTOMER
Thank you Will. Very through explanation of up coming service needed.
1/16/2024
Lisa B. VERIFIED CUSTOMER
I can not thank you enough for fixing all the unexpected lights on my dashboard without an appt while I was traveling from out of town. I will use your dealership in the future as I am in Coon Rapids often. It was such a positive experience - thank you.
1/16/2024
Marcy A. VERIFIED CUSTOMER
Craig is nicer then will
1/16/2024
Tracy W. VERIFIED CUSTOMER
Craig did a great job finding out what was wrong with my gas plate. It was only a small spring piece so he just charged me for the piece! He didn’t charge me for labor! I really appreciated that. Then Jocelyne who took my money was super fun! I enjoy a place that can laugh with their customers while taking care of their car troubles for a fair price.
1/16/2024
Kachi X. VERIFIED CUSTOMER
Good and professional job. Thanks.
1/15/2024
Thomas M. VERIFIED CUSTOMER
Job well done
1/14/2024
Dylan W. VERIFIED CUSTOMER
I really appreciated how Lance was so kind and helpful as well as Scott Backman. I had purchased a fully loaded 2002 toyota Tacoma double can sport sept 2022. Several things were noted as minor defects after I purchased it. I contacted Paige Carlson who insured that I received quality service and efficient service after contacting them about paint coming off a piece above the grill, defective snap on roof rack, cracked screen on dashboard , rear bumper misaligned on one side , etc. they corrected these things within the week and provided me with a free loaner. Both Lance and Scott were great. Thank you Carlson toyota for correcting these things .
1/14/2024
Cheryl L. VERIFIED CUSTOMER
Will was the best at answering questions and keeping me updated.
1/13/2024
Matthew E. VERIFIED CUSTOMER
Scott was incredible!
1/13/2024
Cheyanne D. VERIFIED CUSTOMER
My advisor was very nice but for some reason I never get air put in my tires even after asking. Left the dealership with papers stating my tire pressure was at 36 for all tires but they were actually 26, 28, 30 and 33. Will not be using this dealership any longer.
1/13/2024
Thomas G. VERIFIED CUSTOMER
Service was fast and friendly, no complaints on my end.
1/13/2024
John A. VERIFIED CUSTOMER
I did not receive a written report on my inspection results. I depend on that.