Very quick and professional service. Was a delight to work with.
6/20/2024
Dan A. VERIFIED CUSTOMER
All went well and he even saved me money
6/19/2024
Jose C. VERIFIED CUSTOMER
I was told that my truck was going to get the two way auto start installed that day. When I showed up to pick it up. It was not done. Now I have to make time to bring it down again.
6/19/2024
Jeff M. VERIFIED CUSTOMER
Craig was professional & courteous And I really appreciate the customer service. My experience with Craig will make me a life long Toyota customer. I was visiting from Pennsylvania and I really appreciate Carlson Toyota taking such good care of somebody visiting from out of state.
6/19/2024
Ama G. VERIFIED CUSTOMER
Amazing job
6/19/2024
David J. VERIFIED CUSTOMER
Craig handled my concerns and read the situation. Things worked out well
6/19/2024
Cheryl B. VERIFIED CUSTOMER
Am always satisfied with the work done on my car. Staff always very pleasant and work is done in a timely manner.
6/19/2024
Robert N. VERIFIED CUSTOMER
Good reception and standard service.Keep up.
6/19/2024
David L. VERIFIED CUSTOMER
Tires were rotated in a timely manner. They installed the fog light that I asked about. I’m very pleased. Thank you
6/19/2024
Mary H. VERIFIED CUSTOMER
I love going there. Everyone is always so friendly and helpful. I always get great service.
6/19/2024
Danny H. VERIFIED CUSTOMER
Nick was very helpful, I appreciate cooperative individuals.
6/19/2024
Adebajo A. VERIFIED CUSTOMER
Quick and easy service
6/19/2024
David S. VERIFIED CUSTOMER
I was completely satisfied with my experience with Will today. He was very professional and pleasant to work with.
6/19/2024
Dominic S. VERIFIED CUSTOMER
The employees I worked with were friendly and professional, however, there was an issue (front windshield wiper fluid sprayer(s)) that seems to have been overlooked with my ‘24 Corolla Cross in my first regular maintenance that has since affected the performance of my vehicle.
6/18/2024
Brittany H. VERIFIED CUSTOMER
There was grease on my door, the paper and plastic were still in my car and they did not reset my maintenance buttons in my car.
6/18/2024
Cynthia B. VERIFIED CUSTOMER
The technician that changed my oil cracked the filter housing. She told me about it and said that they would repair it at no charge. I asked her when I get my invoice that it will state what was replaced what was repaired in detail at no charge for a record of what was done.She said yes. She also charged my maintenance repair plan for a tire rotation, which I did not have. I did not need one as I just had my tires replaced at your dealership on April 20, 2024 and had not driven 5000 miles. For that error, I got a card stating that I have one free tire rotation. They could not reverse the claim on maintenance plan ?? I left the dealership only to find out that my oil was leaking. My vehicle is now in the shop to get repaired again.
I’ve always had all of my maintenance done at your dealership, my last two times I was at your dealership for repairs I was very disappointed. I think your service is not what it used to be. I have bought 2 vehicles from Carlson and have referred many friends to your dealership, mostly due to your good service. I am unsure if I will be a returning customer.
6/18/2024
Franson Living. VERIFIED CUSTOMER
On time as promised!!
6/18/2024
Bao P. VERIFIED CUSTOMER
Thank you for your excellent service, communication, and friendlyness.