I appreciate the quick turn-around and the fact you could get me in same day.
4/30/2024
Kwabena S. VERIFIED CUSTOMER
Very helpful
4/30/2024
Susan J. VERIFIED CUSTOMER
I was the very first car at 7 o'clock.I only had to have my tires rotated.Oral change and fluid changed.I had to keep going up to see how much longer it would be.That took 2 hours and 20 minutes.I was not pleased with that being the first Car there
4/29/2024
Mardia M. VERIFIED CUSTOMER
The staff at Honda of Oakland is very nice I never felt like I was being pressured to buy
The team is very friendly and I have been telling everyone about my positive experience
4/29/2024
Mitchell L. VERIFIED CUSTOMER
The person we spoke with, both on phone and in person, wasn’t forthcoming about the total price of our repair. This led to a misunderstanding and me needing to clarify pricing multiple times before getting an honest answer about total price, which was $200 more than what was quoted on phone.
Prices are high for a work being done at your shop, and perhaps this is unchangeable, but communication about these prices should have been much more clear.
4/29/2024
Jerico T. VERIFIED CUSTOMER
Good Service
4/28/2024
Yuk Lam. VERIFIED CUSTOMER
Carlos Molina provided a very good service.
4/28/2024
Lisa M. VERIFIED CUSTOMER
We called and left message for 2 days and no one got back to us.
4/28/2024
Clinton K. VERIFIED CUSTOMER
Great service!!!thank you
4/28/2024
Angela D. VERIFIED CUSTOMER
John Jeffries was great to work with, made everything easy, and thorough.
4/28/2024
Janice C. VERIFIED CUSTOMER
Haven’t received my car yet. So far, everything good. Tommy is wonderful!
4/27/2024
Sam H. VERIFIED CUSTOMER
Thank for walking me through everything Diem! Appreciate your knowledge and help.
4/27/2024
Michael D. VERIFIED CUSTOMER
Excellent service. Thank you.
4/26/2024
Betty B. VERIFIED CUSTOMER
Great service. Thank you
4/26/2024
Will S. VERIFIED CUSTOMER
Great service
4/26/2024
Robert W. VERIFIED CUSTOMER
Excellent
4/26/2024
Aracelis G. VERIFIED CUSTOMER
Darius was absolutely excellent to work with. Clear, communicative, and gracious. Very grateful to work with him and we will recommend him to others.
4/26/2024
Cynthia M. VERIFIED CUSTOMER
Thank you
4/26/2024
Angela L. VERIFIED CUSTOMER
I took my car in for regular service. I needed the car for the weekend and was promised it was plenty of time to finish the job. They broke a bolt in my engine block and were not able to find me a rental vehicle. I had to borrow a friend's car. The next week I couldn't get a hold of anyone until Tuesday. No updates, no voicemails returned. I called 6 times all day and nobody would answer or return my call. I had no idea when my car would be ready. A person needs to plan. When they finally called me back on Tuesday, the rep promised me a discount for the inconvenience. When I picked up my car on Wed there was nobody to talk to except the cashier. No discount applied. $3800 service.