Brad made my experience much better than the two weeks leading up to my appointment. I called Service on 5 occasions, left a voice mail 3 times, never got an answered call, and never got a call back. Then went online to schedule for a week later. It happened to be Monday on Labor Day, which I didn't realize when booking. I showed up. Along with several other customers to learn that Service was closed for the holiday. Brad apologized on behalf of the department and gave excellent service. He encouraged me to call him directly next time, and he redeemed my experiences from the two weeks prior.
9/6/2024
Ryan B. VERIFIED CUSTOMER
I’d suggest a phone call vs text when all work completed. Additionally, a complimentary exterior car wash would be nice when spending 2500 bucks in repair/ service costs. Just a suggestion. Thanks.
9/6/2024
Laura S. VERIFIED CUSTOMER
Appointment was 60 minutes longer than anticipated and it took quite a while for someone to greet me at my car. Warm cookies were nice and staff was friendly
9/5/2024
Matthew B. VERIFIED CUSTOMER
Very easy to work with. Attentive to needs
9/5/2024
Samuel A. VERIFIED CUSTOMER
Everything was great. Thank you.
9/5/2024
Theodore R. VERIFIED CUSTOMER
Excellent service. Wish u where closer but worth the drive
9/5/2024
Jeff M. VERIFIED CUSTOMER
Appreciate him getting me in to get my flat tire replaced when it was as close to closing time!
9/4/2024
Douglas K. VERIFIED CUSTOMER
Brad is great.
9/4/2024
Davis M. VERIFIED CUSTOMER
Marc D.is a decent replacement for Cougar K.I've enjoyed working with both.
9/4/2024
Benjamin R. VERIFIED CUSTOMER
Great job!
9/4/2024
Michael J. VERIFIED CUSTOMER
Racheal, was very professional and took care of me in and expedient manner.
9/4/2024
Peter G. VERIFIED CUSTOMER
Rachel is great! Quickest and easiest service visit ever. Thanks for taking great care of my vehicle!!
9/4/2024
Michael Z. VERIFIED CUSTOMER
Marc was fantastic! I explained the issue and the team diagnosed the problem and solved it.
Love the service at Leta Acura!
Would def recommend Marc and Leta!
Huge thank you!
9/4/2024
Artemisa H. VERIFIED CUSTOMER
They give me a bid over the phone, but when I picked up my car, it was totally a crazy higher number.
The guy who helped me was fine, but the paperwork was a mess
Also, They left a dent on the inside of my door :(
9/4/2024
Jonathan N. VERIFIED CUSTOMER
He was great!
9/4/2024
Cindy N. VERIFIED CUSTOMER
Good
9/4/2024
Gary K. VERIFIED CUSTOMER
I had parts of the car not completely put back together.
9/1/2024
Kevin W. VERIFIED CUSTOMER
He was a pleasure to watch to with and very professional.