Great service from Aaron!
I enjoy working with someone who's passionate about cars.
7/26/2023
Mark V. VERIFIED CUSTOMER
Cougar is the best service advisor ever!
7/26/2023
James J. VERIFIED CUSTOMER
Your people have been all over it, so a trade-in evaluation should be easy. Just send it to me. Fair warning to evaluator: When I bought the 21 Honda in Tennessee from my Homeboys they gave me 11% higher trade-in on 2018 (Black) RDX I bought from Leta, and a much greater discount off the new 21 Pilot I bought from them. Let Honda was obstinate. I know you have some greater operating expenses in STL region, but an overall lower price difference of near $10K is hard to part with. Inform your evaluators/marketeers I will need their most favorable consideration. Thanks
7/26/2023
Gerard L. VERIFIED CUSTOMER
Aaron was awesome and explained everything.
7/26/2023
Lois H. VERIFIED CUSTOMER
Aaron was great! I will ask for him next time I need service.
Lois
7/26/2023
Roxanne W. VERIFIED CUSTOMER
The service was excellent as always!
Very pleased with your staff (including Aunt Pat).
I’m so happy that I chose Frank Leta…
7/26/2023
John P. VERIFIED CUSTOMER
There is no need to contact me.
There was a very long wait - over three hours for an appointment.
We were grateful that it was completed with no charge. That was very kind and a nice way to make things right. But the time spent waiting was no expected.
7/25/2023
Angela M. VERIFIED CUSTOMER
Cougar was great to work with! Very knowledgeable and personable. Appreciate the excellent customer service he provided!
7/24/2023
Greg M. VERIFIED CUSTOMER
Cougar did a fantastic job communicating and getting the job done.
7/24/2023
Tracy S. VERIFIED CUSTOMER
Great Service
7/24/2023
Saddle And. VERIFIED CUSTOMER
Great employee. I had a family emergency and could not get loaner back in time. Felt awful but he offered his sympathies and said not to worry. That is a terrific human being and employee. Very thankful for random act of kindness.
7/23/2023
Sandra L. VERIFIED CUSTOMER
Aaron was knowledgeable and conveyed the issue of my air conditioner problem. He kept me aware of the service being done to my car. We are incredibly loyal Acura owners. We have owned 4 of them.
Sandy Leibrecht
7/23/2023
Keith P. VERIFIED CUSTOMER
Dave was great. Kept me informed about my car.
7/23/2023
John L. VERIFIED CUSTOMER
Cougar is the best! I know I’ll be taken care of when I bring my car in to Cougar.
7/23/2023
Terry C. VERIFIED CUSTOMER
Very courteous service. Thank you
7/22/2023
Michele M. VERIFIED CUSTOMER
Dee was very helpful and was able to get me a courtesy vehicle while our car was being serviced. Dee called to update us on the status of our vehicle and provided us with a time the vehicle would be ready.
7/22/2023
Tuan T. VERIFIED CUSTOMER
I love your service and I would like to receive the benefits from Frank Leta Acura in the future
7/22/2023
Catherine V. VERIFIED CUSTOMER
All went very well except David needs to smile more…great for PR!