Cougar was responsive and followed through great. I appreciated his help.
2/15/2025
Adam M. VERIFIED CUSTOMER
Marc was amazing. He kept me updated with any changes to my car and was kind enough to offer a loaner when it seemed like me car was going to take longer than expected. I really appreciate all the updates he had for me. 10/10
2/15/2025
David K. VERIFIED CUSTOMER
Marc was great. Explained what to expect, called w an update and made sure I was taken care of at checkout.
2/15/2025
Daniel M. VERIFIED CUSTOMER
All good. Rachel was highly professional. Thank you
2/14/2025
William C. VERIFIED CUSTOMER
Service was very thorough and Rachel was outstanding!
2/14/2025
David H. VERIFIED CUSTOMER
She was very professional and helpful.
2/14/2025
Gregory G. VERIFIED CUSTOMER
Aaron is always helpful. We jointly looked into a problem with my iPhone 15 Pro (iOS 18.3.1) not always wirelessly connecting. We didn’t solve it, but Aaron asked me to advise if the problem persists as we hope there is a software fix. I had brought my 2025 MDX Advance in for the center display recall replacement.
2/14/2025
Ketina A. VERIFIED CUSTOMER
Always well taken care of at Frank Leta Acura!
2/13/2025
Alen A. VERIFIED CUSTOMER
Not all tires were inflated and they forgot my request for windshield wiper replacement part. Who knows what else is missed or not done. I do have doubts
2/13/2025
Rick M. VERIFIED CUSTOMER
Thank you quick clean and everyone was super nice
2/12/2025
Nichole D. VERIFIED CUSTOMER
Thank you Tyler for your professionalism and thoroughness with explaining everything about my car. Your entire team has always been courteous and helpful. Exactly why I come back. Thanks!!
2/12/2025
Darius Y. VERIFIED CUSTOMER
Aaron Barr has consistently month after month ensured that my vehicle has remained in good condition. I am grateful to have him as a partner in managing and maintaining my car. Thank you for having him on your Leeta Team. He’s a Rock Star for sure!
2/11/2025
Steven S. VERIFIED CUSTOMER
Work sheet was not printed when I first drove in. Had to wait to get a work order.
2/11/2025
Advanced Psychiatric. VERIFIED CUSTOMER
Rachel and team were fantastic Frank Leta is the Best!!
2/11/2025
Steven S. VERIFIED CUSTOMER
Mike was super helpful, patient, knowledgeable, and went to bat for us for the service agreement. We appreciate you!
2/9/2025
Dicran A. VERIFIED CUSTOMER
Great job!
2/9/2025
Derrick C. VERIFIED CUSTOMER
Aaron was great as always. I always use him if he’s available. Definitely an asset for Frank Leta.
2/8/2025
Barrie S. VERIFIED CUSTOMER
Vehicle interior was grossly soiled with paint dust following service. Aaron and Tyler are taking care of getting it detailed when I bring it back tomorrow.
2/8/2025
Kalpana P. VERIFIED CUSTOMER
Very good service and Aaron Barr is very nice gentleman. He is very knowledgeable and experienced and answers all my questions and explain.
2/8/2025
Richard G. VERIFIED CUSTOMER
Aaron was kind and helpful and professional, however I had communication issues with the scheduling team. When I first purchased my car I was told that I could always have a loaner car, no matter what was being done. When I called to schedule my oil change the scheduling representative said they did not give out loaners for oil changes. I then asked how long the appointment would be and she said an hour. When I arrived today I was told the appointment would be 90 minutes. When I asked why the discrepancy I was told that she must not have known I was an Acura Certified customer. The appointment then took over 2 hours causing me to miss another appointment.