Once again I am always impressed with the friendly/professional customer service at Frank Leta. I have sent 2 friends out these past 2 years to purchase new Hondas because of this. As I am recently told my mother to purchase a new CRV, I realized that I bought my first of 4 cars from the Leta team in 2005.
Mr. Leta has been intentional in making sure that customer service is a huge priority and it shows in customer loyalty.
Thank you
7/4/2024
Susann W. VERIFIED CUSTOMER
This was my first time getting service from this location. I was very happy with how everything went.
7/4/2024
Paul S. VERIFIED CUSTOMER
Everything went well. Service writer Stevie was professional and friendly.
7/3/2024
Rob R. VERIFIED CUSTOMER
Stevie and team did a great job! Van was ready way ahead of schedule.
7/3/2024
Christopher P. VERIFIED CUSTOMER
Stevie was great! I appreciate her fast and direct service.
7/3/2024
Bryan K. VERIFIED CUSTOMER
I felt like an important customer, important to Tyler. He listened and met my needs.
7/3/2024
Not-Provided (. VERIFIED CUSTOMER
Thanks for the car wash coupon! ????
7/3/2024
Carla S. VERIFIED CUSTOMER
My phone and text requests for a status were not answered. Apparently the car had been ready for hours but was waiting for a response to the $1200 in upsell maintenance services that were not indicated as being needed yet according to Honda. Again, the text response that I did not want them was never read delaying when the car could be picked up.
7/3/2024
Judy C. VERIFIED CUSTOMER
Sam was very nice and professional.
7/3/2024
Marliyn S. VERIFIED CUSTOMER
Everything was handled professionally and in a friendly manner.
7/3/2024
Penny F. VERIFIED CUSTOMER
She was great...I'll return because of her.
7/3/2024
Catherine Z. VERIFIED CUSTOMER
I am so happy about my experience yesterday! Thank you so much for taking care of every detail so that I could get my car repaired and still make it to work on time.
7/3/2024
Gary C. VERIFIED CUSTOMER
Associate was awesome. Very happy that you put mileage sticker instead of percentage. Did not like how my rear view mirror was moved and my seat moved all the way forward. I'm a tall guy and had a hard time adjusting seat when I got in. Just leave my settings alone. Didn't like how oil price was higher than on website. Just came from bommarito as you are closer. First impression was fair. Keep your associate. Very pleasant. The only reason I'm telling you this is because you asked.
7/3/2024
Dennis B. VERIFIED CUSTOMER
Everything was great except for having to wait 20 minutes for them to bring my car around after I’d be checked out. I ended up missing an appointment I had previously set up. I’ve never had that problem in the past.
7/2/2024
Sharron R. VERIFIED CUSTOMER
As usual the service spot went smoothly. Everyone was professional and things were done in a timely manner
7/2/2024
Pam B. VERIFIED CUSTOMER
Tyler is professional, courteous and very knowledgeable on Honda service. He is definitely our preferred Frank Leta service assistant (sorry I don’t know his proper title)
7/2/2024
Nathan P. VERIFIED CUSTOMER
Absolutely amazing service and speedy service
7/1/2024
Cathy M. VERIFIED CUSTOMER
**** was great!
6/30/2024
Simon F. VERIFIED CUSTOMER
I really appreciate the chit given to me for the washing or cleaning of the car. In all excellent rating.