Dashuna was great! Everyone in the Service team were extremely friendly.
4/7/2026
Monica L. VERIFIED CUSTOMER
None
4/7/2026
Jason E. VERIFIED CUSTOMER
Kevin was excellent to work with provide me with clear and concise information and status about the vehicle. Frank Leta dealership provide me with a comprehensive report on the vehicle going above and beyond a standard oil change. I would definitely recommend Kevin and the dealership to my family and friends.
4/7/2026
Rolonda H. VERIFIED CUSTOMER
Tim was great. He was very knowledgeable and helpful. He answered all of my questions.
4/5/2026
Mark S. VERIFIED CUSTOMER
Your service techs identified a leak that needed to be repaired when I was in for an oil change. I had purchased the most expensive most comprehensive warranty pack you offered and was informed that this repair that was needed, as identified by your mechanics, was not bad enough to be repaired and therefore the warranty wouldn’t cover it. Additionally, after picking up my car without the repairs being done I was told that the manager wished to talk to me about the situation. I said great please have him (Hank) call me ANYTIME! Still waiting for that call. Leta scam warranty scam.
4/5/2026
Michael And. VERIFIED CUSTOMER
As always. Helped us out with a large ordeal this time around and all was resolved. Perfect
4/4/2026
Dianne G. VERIFIED CUSTOMER
My vehicle had an appointment yesterday for a non working air conditioner...in less than 24 hours, the problem was identified..parts ordered and my air conditioner was fixed!! Stevie took charge, kept me updated, and I and my vehicle received another A++ appointment!! Excellent service!!
4/4/2026
Thomas S. VERIFIED CUSTOMER
Randy is great, I always like dealing with him
4/4/2026
Benjamin M. VERIFIED CUSTOMER
Randy was very professional and chill. I’ll request him as my service advisor in the future. I also really appreciate getting a loaner vehicle even if it’s just for a few hours, please keep that going.
4/4/2026
David S. VERIFIED CUSTOMER
Went in to get my sunroof closed really fast and it ended up taking 4 hours to get told I have to spend 1,500 dollars to just close it. Part takes a day longer to arrive, then when I leave work again to pick up my car the sun roof doesn’t open. I am so mad it’s unbelievable.
4/4/2026
Kerry M. VERIFIED CUSTOMER
Randy was fine and the express was great, but the price quoted for 100k mile recommendations were astounding. 7k for a 2017 ridgeline running great is way over the top. I’d prefer the technician examine the items for wear tear etc before submitting a blanket quote for items that most are not included in the service manual.
4/3/2026
Judy D. VERIFIED CUSTOMER
Excellent service from Shawna. Always trustworthy and a clear communicator.
4/3/2026
Scott L. VERIFIED CUSTOMER
Both Tyler and my entire family have built a repour and business partnership relationship. We have purchased two additional Honda vehicles from Leta Honda. Our experiences with the entire service department over the past several years was a very big contributor to our decision.
4/3/2026
Steven And. VERIFIED CUSTOMER
Like a family. Great work.
4/3/2026
Linda M. VERIFIED CUSTOMER
My oil gauge still reads 20% instead of 100%, which means I either did not get an oil changed like I paid for or they did not reset it
4/3/2026
Ashley H. VERIFIED CUSTOMER
Considering we purchased the vehicle and were told it was all clear and two months later to have issues with the on board computer and being charged to diagnose it; is such a terrible business model and does not ensure the continuing business of the customer returning. Highly dissatisfied.
4/3/2026
Barbara S. VERIFIED CUSTOMER
Always happy with Leta service.
4/3/2026
Kelley S. VERIFIED CUSTOMER
I am beyond thrilled with the service I received.
4/3/2026
Elizibeth H. VERIFIED CUSTOMER
Daniel was truly caring and professional, there was another gentleman who took over when she was out that was just as nice. The Manager on duty was even nicer, he gave me a 10% senior discount which meant a lot to me. Excellent personnel and customer care! Thank you Honda