Tim helped us navigate prioritizing necessary repairs/replacements on our old (2008) Honda Fit at a reasonable cost.
5/29/2025
David M. VERIFIED CUSTOMER
State inspection done in 30 minutes and out the door! Randy was great!
5/28/2025
Dwayne H. VERIFIED CUSTOMER
Service was great.
5/28/2025
Lisa M. VERIFIED CUSTOMER
Randy is the best! He has been my trusted advisor for years and I keep coming back because your service department is build upon the foundation of trust and integrity! Highest level of service is what I always get from Randy!
5/28/2025
Sara S. VERIFIED CUSTOMER
My experience was good except the oil change notification in my car was not reset.
5/28/2025
Christina S. VERIFIED CUSTOMER
I initially stopped bringing my vehicle here in 2020 after a representative told me repairs were completed (they weren't) and proceeded to drive my vehicle around the lot with no oil in the engine due to a hole in the oil pan. Needless to say, the engine was nearly ruined entirely. I decided recently to try again at this location and brought my vehicle in for maintenance and repairs. And yet again, I was called to pick up and pay for a vehicle that was not road-worthy. Doug was very visibly stressed, not friendly, and overall very unhelpful throughout the process. Moving forward, I refuse to let Leta Honda ever touch another vehicle of mine, and I absolutely would not recommend Leta to anyone.
5/28/2025
Kathleen R. VERIFIED CUSTOMER
She is a very efficient service advisor. She treats clients with respect and is always nice. Keeps me Informed in the status of vehicle
5/28/2025
William S. VERIFIED CUSTOMER
Professional, went above in providing a future maintenance timeline
5/28/2025
James R. VERIFIED CUSTOMER
Well done!!!
5/28/2025
Gary M. VERIFIED CUSTOMER
"EVERYONE" I spoke with at your establishment were very professional, courteous and positive.
5/28/2025
James T. VERIFIED CUSTOMER
Professional,courteous, timely service from all! Thanks for exceptional service.
5/28/2025
Susan K. VERIFIED CUSTOMER
Thanking the Service Team (on my treatment yesterday) with respect in answering my questions about my Passport. I was ever so thankful to Shanna (my advisor) in fitting me in for the Work needed to keep my car in the best condition. I just stopped by to make an appointment, 4 an Oil change. Shanna was able to go the extra mile for me to get the maintenance I needed. I live in Troy so I’m not close to the dealership. I would highly recommend my friends to use Leta Honda for their Car maintenance. Thank you. Sue Keller
5/28/2025
Randall K. VERIFIED CUSTOMER
Tyrion is friendly, knowledgeable and efficient. An outstanding representative of Frank Leta Honda.
5/28/2025
Larry M. VERIFIED CUSTOMER
You have a great service team. I have worked with Tim many times. Tim has always addressed my concerns, answered my questions, and treated me with the utmost courtesy. Very professional and relatable.
5/28/2025
Jennifer C. VERIFIED CUSTOMER
This employee was great but the team member who scheduled me for today stated the service team would be able to handle a potential hydralics problem for my convertible and then when they got it they said they weren't skilled or comfortable to even look and assess. Basically wasted my time so I now have to schedule to take it somewhere else. Very unprofessional in my opinion and I have used Frank Leta a lot for my 5 vehicles.
5/28/2025
Bruce C. VERIFIED CUSTOMER
Oil pan drain plug was damaged during an oil change. A new grain plug was supposedly ordered and installed. Now the car is dripping oil from the plug!!!
5/27/2025
Ciara S. VERIFIED CUSTOMER
Always feels like I’m walking into my home when I enter the Service department. Friendly faces and top notch service. Couldn’t ask for better
5/27/2025
Steven F. VERIFIED CUSTOMER
Tyler was great!
5/25/2025
Richard H. VERIFIED CUSTOMER
Danielle listens to everything I say, addressing each issue I have. There have been SEVERAL issues with my new 2025 odyssey that she has gotten corrected. There has been parts missing in a window, then a wrong part ordered which made for another trip back to the service dept., needed a whole new screen, lower drawer not put back together properly after the screen was replace, the wrong VIN number since the purchase of the vehicle, and now every time I have to go for service, another car pops up and it has to be fixed all over again.
Danielle has been great to get things done, I even request her when I being the car in, however this vehicle is too new to have all these problems, this is disappointing