Brent has been amazing to work with. I came in on a very stressful day with lots of things not going right, including the car troubles. After $1400 and leaving, I was still having issues so I turned around and came back. I was admittedly extremely frustrated and emotional by this point, but Brent was very patient and understanding. He listened to my concerns and took extra time to dig deeper with a mechanic to find the root of the problem. Him and the technician (Chris?) we’re both very attentive and helpful in validating that something was still not right. I haven’t picked up from final service yet, but I’m optimistic that I will finally feel like my car is performing like it should.
9/27/2024
Matthew H. VERIFIED CUSTOMER
Andrew’s always great! Thanks for figuring out the tricky issues with our MDX and going above and beyond! Service technicians are also much appreciated! Will continue to use Acura of Springfield for our future needs.
9/26/2024
David O. VERIFIED CUSTOMER
Personnel were friendly, accommodating and professional. It wa a pleasant experience.
9/26/2024
Nikolay K. VERIFIED CUSTOMER
It’s too expensive for oil change
9/26/2024
Michael C. VERIFIED CUSTOMER
Brent was great. His service was impeccable.
9/26/2024
Ronald S. VERIFIED CUSTOMER
Great job
9/25/2024
Maura T. VERIFIED CUSTOMER
Great service. Very friendly and helpful!
9/25/2024
Drake Dlt. VERIFIED CUSTOMER
He was very friendly and helpful. We will be happy to return return later for more service when needed thank you
9/25/2024
Matt M. VERIFIED CUSTOMER
Excellent service! Communication was great. I knew what all services were going to cost before anything started. That is very appreciated! And my truck hasn’t looked this clean since I got it off the showroom floor!
9/25/2024
Jon S. VERIFIED CUSTOMER
I would recommend Andrew to everyone. He provides excellent service and a friendly customer experience.
9/24/2024
Mary D. VERIFIED CUSTOMER
I don’t appreciate the attitude of a man behind the counter. I was simply asking about added “service “ fee that they could not explain. He was very defensive and disrespectful.
9/22/2024
Connie H. VERIFIED CUSTOMER
Service people always give me excellent care and are thorough to tell me what was found wrong with my car and if need be… give me a loaner car for the duration. A+
9/22/2024
Gary H. VERIFIED CUSTOMER
Levi was an outstanding representative for Leta Acura. Great communication and knowledge.
9/21/2024
Brittany B. VERIFIED CUSTOMER
The Acura Service team were so efficient,and professional when they serviced my vehicle. They made sure I had no questions or concerns before I left. I'm very satisfied with the quality of service they provided.
9/21/2024
John M. VERIFIED CUSTOMER
Professional and friendly service!!
9/20/2024
James B. VERIFIED CUSTOMER
Very professional and pleasant service.
9/20/2024
Richard H. VERIFIED CUSTOMER
The main service agent on this visit was outstanding. Thanks for great service.
9/20/2024
Bettyann R. VERIFIED CUSTOMER
Thorough, attention to detail, on time, and very courteous service.