Mr.Christopher Jambga was very nice and courteous and answered a question. I asked him a job. We are done very manner in customer service thank you.
4/21/2026
Lawanda C. VERIFIED CUSTOMER
When I bought my car in 2025 I bought a maintenance plan to go with it each time I bring the car in to have the oil changed and the tires rotated. They want to charge me for it. I went to the management the first time I took your car in and they said they were gonna fix the problem. I come back today and there was still a problem with the maintenance plan so could you all please fix the maintenance plan. I pay 900+ dollars for this maintenance plan. I need you all to take care of the problem so that when I bring my car in, they will stop trying to charge me for it. It’s already paid for thank you.
4/18/2026
Carlos J. VERIFIED CUSTOMER
Excellent job
4/18/2026
Cathy W. VERIFIED CUSTOMER
Very nice and pleasant young lady.
4/15/2026
Chris F. VERIFIED CUSTOMER
I was looking for a different vehicle that never was available, your company put me in something else and it keeps breaking down so I feel like your company baited and switch and then sold me a lemon and I am so embarrassed and annoyed
4/13/2026
Stephen J. VERIFIED CUSTOMER
Everything excellent so far
4/12/2026
Robert L. VERIFIED CUSTOMER
Thank you
4/11/2026
George N. VERIFIED CUSTOMER
Good timing and professional team
4/10/2026
Azzrena F. VERIFIED CUSTOMER
Very nice and thorough.
4/9/2026
April &. VERIFIED CUSTOMER
Even though it took a long time I do appreciate the professionalism
4/8/2026
Brieneky F. VERIFIED CUSTOMER
Everyone is always great I love it here
4/8/2026
Katelyn P. VERIFIED CUSTOMER
I honestly never have a good experience with the service department. The people are nice but nice doesn’t get me what I need. Communication? TRASH. The amount of time I was without my vehicle before even knowing what was going on with it alone was ridiculous. Then after getting the part and told a day it would be ready, I still had to wait an additional 5 days. It’s always an excuse and a runaround game that I hate playing. And being told multiple excuses about receiving a loaner car while I’m without mine is also not enjoyable. People have lives and need transportation. If I couldn’t even get an accurate completion day the least they could do was provide a loaner since I was without my vehicle for almost an entire month. Not to mention I dealt with this same problem when i purchased my last vehicle from Frank Leta. EXACT repeat.
4/7/2026
Shauntae J. VERIFIED CUSTOMER
I would rather buy a car from Matilda’s dad than the unprofessional dealership on Saint Charles rock road.
The treat the customers like trash and pass safety & emissions when your horn doesn’t work. I wouldn’t wish this place on my worse enemy honestly.
4/7/2026
Daniel T. VERIFIED CUSTOMER
Well everyone was friendly but I wasn't explained a list of things that I was going to have done to my car. And when I asked it was kind of like God don't you know? But I was given a list of things that were done once I got my car back. The car wash was 7 out of 10. It was like they just hurried up and got it done so they could leave work kind of thing. Other than that it was great
4/6/2026
Marjorie J. VERIFIED CUSTOMER
She was very helpful and friendly, she has a wonderful personality, she was warm and welcoming. Thank you so much Sam
4/5/2026
Will W. VERIFIED CUSTOMER
A outstanding job
4/4/2026
Heather S. VERIFIED CUSTOMER
Samantha was awesome.
4/3/2026
Jamie S. VERIFIED CUSTOMER
I don't think I received the 10% off brake repair. I didn't get $100 off service over $800.
Going to call in the morning to see what happened
3/28/2026
Norma W. VERIFIED CUSTOMER
They didn't reset my oil light
3/28/2026
Mitchell B. VERIFIED CUSTOMER
This was a simple oil change…. The next morning I smelled oil in my garage and there was a small oil stain - same thing at work. Put cardboard under the car overnight and sure enough, the car is leaking oil. Nearly 2 hours of drive time that day with traffic and another 1.5 hours of driving today to have them look at this. Screams incompetence to me.