Bryson provided fast and friendly service! I was pleased with my experience at your dealer.
3/13/2024
Olivia C. VERIFIED CUSTOMER
I was happy it didn't take all day to finish my SUV. The problem was taken care of for the second time. Hope doesn't happen again.
3/11/2024
Tiffany W. VERIFIED CUSTOMER
Service is always great. Thank you Josip for being professional and informative.
3/11/2024
Salar E. VERIFIED CUSTOMER
Josip was absolutely amazing. His customer service is top tier! Absolutely will be coming back in the future!
3/11/2024
George L. VERIFIED CUSTOMER
Very nice and a true asset
3/8/2024
Dedi D. VERIFIED CUSTOMER
Great job
3/8/2024
Roxane P. VERIFIED CUSTOMER
It's always a pleasure dealing with Frank Leta Team
3/7/2024
Terri F. VERIFIED CUSTOMER
We left the car on last Thursday I got a text at about 1000 Friday morning. After hearing nothing from Josip and trying to call him is a communication nightmare we came down to the shop. Nothing had been done on the car. He tried to get the part and told us that it would be done while we waited. We went to check on it and he told us it would be ready by Tuesday afternoon.
You need to scrap the communication system doing everything by text messages is not only annoying but very unsafe. I replied to what I thought was a text from Josip but a Rebecca replied telling him no more texting because I have to pull over so that I can safely read and respond. A phone call that can be answered with hands free is much safer.
Respond by phone or email. Do not text!
3/7/2024
Tiffany B. VERIFIED CUSTOMER
Everyone is very nice
3/6/2024
Lauren K. VERIFIED CUSTOMER
The service technician that checked me and was wonderful, the oil change was sufficient, but I was not satisfied with the warranty service that was started back in December 2023. Every time I called it was like they never spoke with me before and they didn’t know what was going on. when I came in yesterday for the oil change, I had spoke with someone (a woman , when I scheduled the oil change, ) previously when I scheduled the oil change, hoping that the warranty service would be ready for me once again every time I came in no one knew what I was talking about but then he magically was able to speak to the warranty manager on a Saturday as well as magically had the part in the back after only that I had my $300 deductible. I find this rude as the whole reason I came in today was for this service and the oil change an ad on since I was already coming in .. a $300 deductible and they didn’t even set the time on my dash( I came in for a replacement as the touchscreen haptic stopped working) not offered a car wash. It was in and out give me your money. Have a great day. Bryson was wonderful, but I will not be back.
3/3/2024
Jerrald G. VERIFIED CUSTOMER
Josip was very nice and knowledgeable. He explained everything.
3/3/2024
Michelle L. VERIFIED CUSTOMER
The service starting last year since I've been dealing with Frank Leta I've been extremly satisfied????
3/2/2024
Dianna D. VERIFIED CUSTOMER
Service was great. Very helpful. Listen to all my questions.
3/1/2024
Dennis W. VERIFIED CUSTOMER
Had quite an extensive repair and was done as painless as possible
3/1/2024
Bettye F. VERIFIED CUSTOMER
Bryson was very enjoyable to talk to he's very much appreciated thank you
3/1/2024
Sybil E. VERIFIED CUSTOMER
Great service will be back for a oil change soon
2/29/2024
Charles M. VERIFIED CUSTOMER
Thank you
2/28/2024
Tracy G. VERIFIED CUSTOMER
I made the appointment at the wrong location and your service department still fit me in. I really appreciated it.