This was a simple oil change…. The next morning I smelled oil in my garage and there was a small oil stain - same thing at work. Put cardboard under the car overnight and sure enough, the car is leaking oil. Nearly 2 hours of drive time that day with traffic and another 1.5 hours of driving today to have them look at this. Screams incompetence to me.
3/26/2026
Olivia C. VERIFIED CUSTOMER
He was very helpful and friendly
3/26/2026
Ryan K. VERIFIED CUSTOMER
I scheduled a service appointment by phone and clearly informed the dealership that I would be doing a night drop. At no point during scheduling was I informed of any diagnostic fee.
On the day of the appointment, I spoke directly with the service advisor at approximately 10:00 AM. Again, no diagnostic fee was disclosed, nor was I asked to authorize any diagnostic charges.
I was told I would receive an update within about an hour. I did not receive any communication. I called multiple times throughout the day, was unable to reach anyone in the service department, and left a message requesting a callback that was never returned.
At approximately 4:30 PM, I was finally able to reach someone. I was told that one hour of diagnostic work had been performed, that they were unable to determine the issue, and that I was being charged $206. I was also told that additional diagnostic time would cost another $206 per hour.
I explicitly declined further work and questioned why I had not been informed of the diagnostic fee or asked to authorize it. I was told that someone “should have told me,” confirming that proper disclosure did not occur.
3/25/2026
Odell K. VERIFIED CUSTOMER
Very professional customer service
Also want yo give excellent customer service to technical service rep, Charlie!
3/21/2026
Pamela M. VERIFIED CUSTOMER
I was able to get everything done in one day.
3/20/2026
Teah S. VERIFIED CUSTOMER
I trust this dealership. They never try to get me to have something done that doesn't need to be done. They are always courteous, they listen, and they are quick and efficient.
3/20/2026
Gabe M. VERIFIED CUSTOMER
Liam the goat
3/20/2026
Darren G. VERIFIED CUSTOMER
What a breath of fresh air! Sam has such an upbeat personality and always has a smile on her face. I could tell she was new because she had to clarify a few things with her team mate, but instead of it frustrating her, she was so happy to have her ticket for me accurate. She is a positive asset to your dealership.
3/19/2026
Alice S. VERIFIED CUSTOMER
Carbon specs correctly
3/17/2026
Mark P. VERIFIED CUSTOMER
I was mislead when I brought my car into the shop thay should have checked my breaks the first time they checked everything else and they lied to my wife.
3/17/2026
Donna W. VERIFIED CUSTOMER
Everything was great
3/16/2026
Belinda M. VERIFIED CUSTOMER
Mr.Liam was very helpful and gave me feedback on my car. I thank him for the services.
3/13/2026
Marie P. VERIFIED CUSTOMER
tThe young lady that assisted me was very nice and professional. She did explain that she was a new employee and thanked me for my patience while she figured things out. I really really appreciate that she told me she was new and I was very patience ( usually not) . But her professionalism enable me to be more understanding. She appeared very knowledgeable and welcoming. Frank Leta hired a winner
3/12/2026
Odell K. VERIFIED CUSTOMER
Fantastic and extremely good service and friendly attitude and welcoming environment
3/11/2026
Darren G. VERIFIED CUSTOMER
As usual, Emilio wad super nice and knowledgeable.
3/10/2026
Mary C. VERIFIED CUSTOMER
You should not charge 200 dollars just to look at a car especially to a returning customer but other than that everything was good
3/6/2026
Steven L. VERIFIED CUSTOMER
Liam was courteous. The problem was that the car wasn’t fixed and now I have to rent a car. Having a courteous rep better to have someone who can fix a car
3/6/2026
Melanie R. VERIFIED CUSTOMER
Thank you!
3/2/2026
Lorne A. VERIFIED CUSTOMER
The service itself was Great. Very friendly. It just took too long to get my car back.