You don't do alignments when wheels are installed. One should come with the other, not charged separately.
10/8/2025
Lucy A. VERIFIED CUSTOMER
Thank you Richie for your service. Lucy A
10/8/2025
Chad B. VERIFIED CUSTOMER
Amazing experience!
10/8/2025
Angelica B. VERIFIED CUSTOMER
No le hicieron nada de servicio porque querian cobrarme y mi carro tiene un año gratis, y dijeron que tenia que hacerlo en el dealer que lo compre, y ni por cortesia lo hicieron, primera ves que tengo Toyota y salen con esas cosas! solo perdi 50 minutos para nada????
10/8/2025
Paul R. VERIFIED CUSTOMER
The squeaking of my brakes that I initially inquired about at drop off was never clarified. I was told service would take an hour & a half. It took 20 minutes half hour max, I would have stayed & waited if it was communicated to me before I took an uber, which partially came out of my pocket
10/8/2025
Garrett G. VERIFIED CUSTOMER
over priced
10/8/2025
Chris L. VERIFIED CUSTOMER
I bought my car two weeks ago. The check engine light came on due to a faulty canister. After a week in the shop, the car returned dirty from being outdoors. I would have appreciated a clean car upon return since I bought it from a Toyota dealership.
10/7/2025
Cameron C. VERIFIED CUSTOMER
Everything went smoothly & quickly
10/7/2025
Stacy W. VERIFIED CUSTOMER
Thank you. Stephanie provided great customer service. Friendly. Good communication
10/7/2025
Sothany L. VERIFIED CUSTOMER
He did a good job ????
10/7/2025
Astrid R. VERIFIED CUSTOMER
Very good customer service.
10/7/2025
Doug T. VERIFIED CUSTOMER
Your system is set up for the call center just to get people and whether you can service their needs or not
Then when I was in there and gave me a price
You guys know these cars she knows these cars you guys gave me half the price to try to get me to leave the car there
Then, once you thought I have the car, they are being towed and you thought you just screw me and go for a double the Bill scenario
You guys should be completely ashamed that your tax decree your customers
I would never go there again and I will never refer anyone to you again and I’ll start giving you some really bad review
I bought my car from david Wilson in Huntington Beach and they were the worst incompetent people I’ve ever met in my life
Not buying any more Toyota’s and not coming to any David Wilson locations ever again
10/7/2025
Michelle W. VERIFIED CUSTOMER
Stephanie was amazing! She made the process incredibly smooth and easy and was very helpful and communicative about the issues with our car and also the additional recommendations. Thank you Stephanie for all your help!
10/6/2025
Samuel C. VERIFIED CUSTOMER
Raymond Carrera is the man. He deserves a raise based off the way he handles his business. An exceptional leader and role model at Toyota
10/5/2025
Brittany L. VERIFIED CUSTOMER
Excellent service, very nice, patience, and very helpful. Thank you kindly for all your help Richer.
10/5/2025
Tom S. VERIFIED CUSTOMER
This is my 2nd encounter with Stephanie and the rest the crew, always professional and courteous. Stephanie gave me updates as they were available to her. Communication is the key to her success. Bravo
I’ll be back
10/5/2025
Hamish S. VERIFIED CUSTOMER
Service advisor gave me good advice and completed the service on time
10/5/2025
David P. VERIFIED CUSTOMER
Ana in service is an amazin person always has our car done and communicates well
10/5/2025
Brenden N. VERIFIED CUSTOMER
Frank is not an honest person. I have a voucher for an oil change of $39.00 for my Venza 2011. I gave him that voucher, but he made up a story of regular and synthetic oil for additional cost. Ultimately, he didn't apply the voucher and charged me the regular oil change service of $71.00. The paperwork that the cashier held didn't have the voucher attached. I asked him why, and he responded that the cost. Fortunately, his supervisor agreed with and helped to adjust the final price to less than $71.99
If the dealer company issues vouchers to its customers, the company should train the employees to happily honor the discount and not treat the customers using the voucher as a lower class, disrespectfully.