South Coast Toyota Auto Repair Service

Thank you.

Richie Misa I thank you to him for helping me When I reach over there I mean, arrived at Toyota at the service. He came out right away and ask me what would I need? I explain him about my car he fix it. He did a report and sent in right away. I was very satisfied and amazing how he helps me he was the best FAST SERVICE And I thank you for the Toyota hiring great people to help people like us and fix our car. GREAT PEOPLE AND OUTSTANDING SERVICE AND CUSTOMER SERVICES VERY AMAZING AND HAPPY. MIGHTY GOD BLESS YOU ALL.

I was forced to miss an appointment due to service taking longer than I was told it would take.

The service coordinators and service staff were excellent. Using Uber rather than a driver and only offering one way is not efficient. Staff, and management, however took good care of me and made it work.

Great!

Excellent service

Ana is very focused and a great listener. She made sure that everything was covered during our initial conversation. Great service.

Raymond treated me professionally, asked good questions, and guided me professionally through my first Toyota five-month service.

Wrong service

Ana handled my concerns and was helpful in answering my questions and concerns

She was friendly and professional. Great customer service!

Ana was extremely professional and easy to talk to. She listened to my concerns and addressed them accordingly. I would like to have Ana as my rep again.

John was very kind and helpful, great attitude and great service, very satisfied with the overall service and looking forward to continuing to return for all car maintenance

Richie in service always does a fantastic job, he’s one of the reasons I keep my Toyota at South Coast Toyota always great to work with thanks Richie

Fast, efficient, and friendly service

Ray was friendly and professional.

Ana is professional and patient while she listens to your car-related concerns..

My husband and I both bought our cars from south coast Toyota and have only brought our cars to get serviced at south coast. Underneath my Prius, the car is put together with duck tape, the tape is sticking out and when I mentioned to the service agent he just said “well it works doesn’t it”. We have always followed the factory recommendations and get charged for it every time we do our maintenance. I lost my job on Monday and today during my free service for paying for a package special last time I came in, the agent asked if I wanted my filters done again… I got them done the last time. When I declined he seemed irritated and I then took an uber home for $30+, the moment I got home, he messaged me that my car was ready. I told him I living in Santa Ana down the street and he didn’t feel like mentioning my car would only be about a half hour service. When I picked up my car the poor guy driving the car didn’t know the e-break was on. He drove my car with the e-break on from the service center in the back to pick up. I only know because I was confused why he was struggling so much, just to get in my car and realize I would’ve struggled too if I kept driving with the e-break on. It’s safe to say that after my promotion special is satisfied, I’ll be taking my car elsewhere. Really disappointed in the overall service at south coast.

He was fantastic.

Excellent service !