Pgr
Great service provided by Ms Santiago on the 2
Occasions of service provided by your agency.
3/2/2025
Remi A. VERIFIED CUSTOMER
John did an Amazing job! It was a great experience
3/2/2025
Maria O. VERIFIED CUSTOMER
Liked the Service and attention I had by the Toyota staff
3/2/2025
Kathryn F. VERIFIED CUSTOMER
I drive from Eastvale to Newport to have our car serviced which is not an easy drive. I am saddened that my anti collision light went on, how was this not taken care of at the time of services nor did anyone go over what was done. Now I have to make another trip to the dealer when my time is valuable and have other things to do other than waiting again for my car to be looked at.
Very disappointing!
3/1/2025
Michael M. VERIFIED CUSTOMER
great staff
Mike
3/1/2025
Leopoldo B. VERIFIED CUSTOMER
Hope you received the one I just texted!
3/1/2025
Isaias H. VERIFIED CUSTOMER
Awesome service from Raymond Carrera, also quick turn around was appreciated! South coast Toyota always goes above and beyond, and this recent visit was one of my best experiences at a Toyota service center
3/1/2025
Jose M. VERIFIED CUSTOMER
Very knowledgeable tech. Gave me options. Wish the vehicle was washed after the woek
3/1/2025
Robert M. VERIFIED CUSTOMER
Great staff. Excellent service.
3/1/2025
Brian S. VERIFIED CUSTOMER
Just a couple of things.
1. Last time, I was charged a tire rotation, they were brand new and were never rotated. This affected my service for my vehicle.
2. I did not realize it was a charge for service this time when I booked my appointment.
3. You guys stopped washing vehicles, and all your vehicles on your lot look dirty, I went to look for something and was bummed out. Not really sure why, someone said the city cracked down on car washes at dealerships. I have not seen this with other dealerships in Costa Mesa. Use to look forward to car washes when my vehicle was serviced.
3/1/2025
Xico S. VERIFIED CUSTOMER
Thanks
3/1/2025
Adriana O. VERIFIED CUSTOMER
Friendly and communicative. Quick service, too. Thank you!
3/1/2025
Manuel S. VERIFIED CUSTOMER
Service are fast
3/1/2025
Miguel N. VERIFIED CUSTOMER
Great job
2/28/2025
Paul F. VERIFIED CUSTOMER
Ana was great. Helpful and a good comunicator.
2/28/2025
Gadiel H. VERIFIED CUSTOMER
Great job, super friendly, very easy to drop off/pickup and be on your way!
2/28/2025
Pablo M. VERIFIED CUSTOMER
Thank you for your grest work!
2/28/2025
Christian P. VERIFIED CUSTOMER
I don’t need your calls, I schedule appointment for 9:30am I showed up 10pm early. I didn’t get called that my car was ready till 1:30pm this is ridiculous for an appointment oil change only!!! What’s the whole point of the appointment? If I would have stayed and not gotten a shuttle back to work I would have been in the lobby for 4 hours?? Or is it because the advisor figured I left the dealership she put my vehicle in no urgent and took care of other stuff she can make money selling items on? Why is it always a bad experience at the dealerships?
2/28/2025
Corneliu R. VERIFIED CUSTOMER
Excellent service!
Thank you Ana and the South Coast Toyota service team.
2/27/2025
Dulcie K. VERIFIED CUSTOMER
John Nguyen provided thorough, knowledgeable and friendly service. He kept me updated and informed with the progress on additional service concerns. Will look forward to the next appointment with John.