Ray was very helpful and got my vehicle taken care of promptly
4/19/2025
Muhammed S. VERIFIED CUSTOMER
Excellent service from a to z
4/19/2025
Christine P. VERIFIED CUSTOMER
Hi,
After waiting 1.5 hrs, Ana messaged me that my car was ready but then sent another text and told me my tire had a nail. She said that she submitted a claim for the tire fix and it has been approved. I messaged her to ask how long will it take for the tire to be fixed because if it was a long wait,I was planning to go get lunch and come back when my car would be ready. she couldn’t tell me a time when I messaged her and I tried to call her twice and wasn’t able to reach her. After waiting about 50mins, I decided to go find her and right when she saw me, she said that there was a confusion and I didn’t have a nail in my tire but it was for another car. She then called and had the claim canceled. My appointment was at 10am and I left around 12:30pm. My car was serviced on Thursday and it didn’t seem busy so I am wondering how a confusion like this can occur. But I understand mistakes happen so I am not upset but it would have been nice if I didn’t have to stay an extra one hour and find out nothing was wrong with my car. Thank you
4/19/2025
Sean &. VERIFIED CUSTOMER
Fast and efficient service. Thank you!
4/18/2025
Miguel C. VERIFIED CUSTOMER
For many years we've had Toyota service, and sometimes the service people feel boring, but Mr. Miranda has been very kind and professional.
4/18/2025
Nathalie S. VERIFIED CUSTOMER
i didn’t know an oil change cost 108 dollars. that’s insane. when i said i’ll just get it done somewhere else the guy helping me out told me he’ll change the price to 70. i’ve gotten my oil change here before and it’s always been the same price so im not sure what warranted the sudden price hike and the “discount”
4/18/2025
Amy R. VERIFIED CUSTOMER
Stop bait and switching me. Say you have 1 question then ask about a trade in. Never again responding.
4/18/2025
Martha &. VERIFIED CUSTOMER
very good. service
Richer Misa thankyou
4/18/2025
Stanley S. VERIFIED CUSTOMER
Easy and stress free appointment
4/18/2025
Nazgules Z. VERIFIED CUSTOMER
Good
4/18/2025
Cam T. VERIFIED CUSTOMER
John was communicative and thorough and moved efficiently.
4/18/2025
Connie M. VERIFIED CUSTOMER
Ray Carrera has always done the best job possible for me, over the past 20 years.
I am so grateful to be your customer, and Thank you.
4/17/2025
Jack L. VERIFIED CUSTOMER
Always a pleasure working with Anna.
4/17/2025
Dale A. VERIFIED CUSTOMER
Richer Misa was very helpful and responsive. He a great asset to your team!
Dale A
4/17/2025
Judy B. VERIFIED CUSTOMER
He was very helpful and provided me with excellent customer service. I will be back!
4/17/2025
Mandarin (. VERIFIED CUSTOMER
We appreciate Ray as always.
But the costs were much higher than expected and we were told earlier
4/17/2025
Ralph A. VERIFIED CUSTOMER
John is always a pleasure to work with!!
4/17/2025
Kim O. VERIFIED CUSTOMER
Ray was tremendous from the minute I got there to the time I left. Great job
4/17/2025
Evelyn B. VERIFIED CUSTOMER
Frank is fantastic! He is quick to respond and takes care of things in the most diligent manner. He is honest and trustworthy.