All good, but her attitude could have been a little more helpful and cheerful. Maybe she was having a bad day? Who knows but it affected her mood and that’s not cool.
4/26/2025
Heather L. VERIFIED CUSTOMER
Raymond was very welcoming, informative, and provided excellent advice. He followed up with a phone call and detailed explanation after service was completed. Service was completed in the time estimated. I will return for my next service. Thank you to Raymond!
4/25/2025
Marc V. VERIFIED CUSTOMER
John was amazing!!
10+
Very nice gentleman.
Thank you.
4/25/2025
Rosetta D. VERIFIED CUSTOMER
Great service and great customer service!
4/25/2025
Claire S. VERIFIED CUSTOMER
I was very satisfied with my service. Raymond went above and beyond by answering all my questions with thoroughness and honesty, and promptly answering my calls (which were many). The process was supposed to take a full day, but he generously accommodated my needs and expedited the process so I was able to get my car back sooner. Go Raymond!
4/24/2025
Ramiro R. VERIFIED CUSTOMER
Muy buen cervicio y atención de la señorita que me atendio. Grasias. Y muy agradecido por su buena atencion
4/24/2025
Dave (. VERIFIED CUSTOMER
Very good experience from start to finish no complaints at all
4/24/2025
Ali R. VERIFIED CUSTOMER
Great service. Thank you!
4/24/2025
Matthew T. VERIFIED CUSTOMER
Our service rep did a great job. I actually really appreciated him. I can’t remember his name. But I know he is Ray’s son. (We laughed about the office window saying he’d been there since 2001)
He’s proud of his job and of his father which is a cool thing. He went above and beyond.
Matt Thomson
4/24/2025
Cathy B. VERIFIED CUSTOMER
Thank you!
4/24/2025
Angie V. VERIFIED CUSTOMER
Frank was very helpful in expediting my oil change. I came very late in the afternoon and I had only an hour to complete my service. Then help me with my phone to get connected with my car. I really appreciate it Angie
4/24/2025
Brian M. VERIFIED CUSTOMER
Stephanie was very thorough and thoughtful in her interaction with me. She remembered my name after having only met me once. She was very straightforward in her assessment of my vehicle and what needed to be done. She presented me with other opportunities for repairs in my vehicle but didn’t pressure me in to getting anything done.
4/23/2025
Xiaoyang H. VERIFIED CUSTOMER
Very pleasant RAV4 maintenance experience!
4/23/2025
Jan W. VERIFIED CUSTOMER
Stephanie was very courteous and helpful. Prompt with advising what we needed to complete our repair.
4/23/2025
Ash V. VERIFIED CUSTOMER
Hi,well I thought it will take couple of hours but it was done sooner and I was back on the road. Very happy with Ramon’s service. Thank you.
4/23/2025
Gary F. VERIFIED CUSTOMER
Great service reps were wonderful on time answered all my questions and thank the service manager for the letter and rebate I received. I definitely will use your services again.
4/23/2025
Angelo D. VERIFIED CUSTOMER
You guys are always great, appreciate you
4/23/2025
Pam L. VERIFIED CUSTOMER
Stephanie was great.
4/23/2025
Marilyn L. VERIFIED CUSTOMER
Not Richie’s fault. Kaos during return of loaner and retrieval of serviced car. I requested that both key fobs have batteries replaced . I got my car with only one key fob. It took asking 3 people for second key fob, to no avail . One service advisor with customers making requests of him. I was told to move to a certain spot to wait my turn so he could help me search my car for the key fob. I may have gray hair but I’m no ding bat. After all that a young man came out to me holding my second key fob. Note to myself, don’t pick up car again late in afternoon