Ray has taken care of my car for many years. I have never been disappointed with the service. He is outstanding and an asset to the Toyota dealer. He is friendly, helpful and extremely knowledgeable about his job. Thank you Ray, you are like a part of the family.
4/13/2025
Blanca Z. VERIFIED CUSTOMER
Waited there too long 10:30 until 3:30 and was very discounted about the wait time
4/13/2025
Kim V. VERIFIED CUSTOMER
Ana was great, just like always!!
4/12/2025
Margarita R. VERIFIED CUSTOMER
Staff are always friendly and helpful.Thank you Raymond for the wonderful service.
4/12/2025
Fabio R. VERIFIED CUSTOMER
Stephanie was awesome. Good knowledge, friendly, kind and professional. A true jam!!
4/12/2025
Cecilia B. VERIFIED CUSTOMER
Stephanie so Polite and accommodating. She explained what's the recommendation to my vehicle. She's so helpful and always smile .
4/12/2025
Nabil F. VERIFIED CUSTOMER
Richie was a great help and he went above and beyond to help me acquire a loaner to leave my car overnight. Tremendously grateful of such outstanding customer service.
4/12/2025
Valerie J. VERIFIED CUSTOMER
When I when I called south coast toyota about my electronics, I was told I could just come in and someone would walk me through what it was. I needed to do, but when I actually drove in, he took my information and said I had to leave the car with him that you no longer were giving rides. I would have to use an Uber and I was just kind of disappointed. they fixed my key. I really appreciated that and that was just a dead battery. My electronics right now is totally weird but at least it’s working. I still would like somebody to explain the stuff for me and I guess you can’t do it so I’ll find a teenager understand how to do it. thank you
4/12/2025
Sandra P. VERIFIED CUSTOMER
Thank you again for the excellence service I always receove!!!
4/12/2025
Janet S. VERIFIED CUSTOMER
Ray was very helpful and I have another appointment next Wednesday at 9 am to install the part on my car
4/12/2025
Amy Y. VERIFIED CUSTOMER
Just curious to see the price
4/11/2025
Carlos H. VERIFIED CUSTOMER
Good service advisor
4/11/2025
Mark S. VERIFIED CUSTOMER
Ray provides exceptional customer service and never less.
4/11/2025
Lindsay L. VERIFIED CUSTOMER
The trade approval request not right now, but maybe in the future Stephanie was awesome like she always is
4/11/2025
Makil E. VERIFIED CUSTOMER
✅
4/11/2025
Mandarin (. VERIFIED CUSTOMER
Ray is a very good man serving your company.
4/11/2025
Ricardo P. VERIFIED CUSTOMER
I’ll be pleased to help
4/11/2025
Arlene H. VERIFIED CUSTOMER
Ana O. and Manager Jason have taken excellent care of me and my car needs for over 15 years. I am beyond satisfied as well as they feel like family. Thank You!!
4/11/2025
Gene T. VERIFIED CUSTOMER
Raymond did a good job, but the job was not complete. I'm still waiting for the part (trunk gasket) to be delivered and installed and verified the closure of my Camary trunk will close as it were brand new. This project is not complete and neither is this evaluation. Send me another evaluation request when the job is completed.
Also, while waiting in the Parts lobby room, after asking 3 of South Coast Toyota's employees to either increase the volume of the TV I was watching, turn on the captions, or to change the channel, the said they weren't able to do so. The manager said the I.T. department mandates and does the programming of the TV's in all the Toyota dealerships. I found this to be very inflexible. It is very boring to be waiting for 3 hours while watching 1 channel without any sound or captions. It's like being a captive audience. Sounds like being in a Communist country.
4/11/2025
Yolanda T. VERIFIED CUSTOMER
Iam satisfied with your service and with the professionalism of Mr.
Ethan. Thanks