South Coast Toyota Auto Repair Service

Thank you , always great service

Ray is great! I will only see him. He doesn’t seem like a shyster like some of the other service reps.

Stephanie was courteous and professional. Work was finished on time (and hopefully correctly) with a clean car waiting for me at the curb.

I now have two guys I can go to thank you Raymond

First arrived and told check in person why I was there to get 5k service done and I also had an issue that I needed to address. A malfunction in the car seat that I have tried to have scheduled since January but have failed to do so because now all of sudden you don’t have loaner cars, when I was told at the time of purchase that I can get one everytime I have service. So now I have had to schedule my second cilajet appointment ahead of schedule to get a loaner car to address my seat issue. Which ironically when I was told you don’t have a loaner car for me the same loaner car I used for my first cilajet was there sitting right in front of me, but you don’t have any!!! Right! Also the fact that I paid for 5 year service maintenance ahead on my car and John couldn’t find it and didn’t show anything In his system. So instead of helping me through it he said go talk to financing which I did and they told me to go give it back to John so he can keep it on file and I did and John didn’t do anything he just said keep it for your recommends, which is why I am going to cancel this service! Extremely dissatisfied with the way I was helped through my entire post purchase experience. I won’t be returning here for any future services other than the cilajet and my car repair that is protected under warranty.

Yes I was Completely Satisfied with the service. And I am always very happy that Ana Ochoa has been there to help me.

Ray took excellent care of my service today. Thank him so much for me????

Was a huge help and explained what I need to do for my car!

Raymond was extremely helpful, courteous and professional. My vehicle was ready on time and in great condition

Ray was very professional and through. My girlfriend and I had planned to have both our cars serviced at the same time and that worked out great we spent time together as we waited for our cars to be serviced. Ray made it an enjoyable experience. Thank you Ray.

I love to work with Ana. I feel we have a great relationship and I can trust her. She is great with follow up and communication.

100% satisfecho

Will Do!

Overall, the staff are really nice. We we’re treated well.

Excellent comms. Great. Very pleased

He was on top of everything and explained the problem on my car very well. Overall, he was really great about the whole process!

Excelente servicio muy amable 10 de 10

Raymond was very professional and helpful. He provided me with updates throughout my stay

Raymond is a stellar employee who is a seasoned pro. You should be so lucky to have him as an employee.

Good service as usual