I arrived home and noticed a wheel cover was not seated on the wheel. I had to use a rubber mallet to seat the cover. Had it fallen off without my noticing it, I would have been out big $.
10/14/2025
Steven M. VERIFIED CUSTOMER
Charlotte was extremely helpful and pleasant. The coffee and cookies were an excellent touch. Each were very enjoyable. I'll certainly visit Toyota South for my next car purchase. Thank You
10/14/2025
Laura C. VERIFIED CUSTOMER
Thanks for the timely service!
10/14/2025
James B. VERIFIED CUSTOMER
Dalton was very savvy and nice and professional.
I would also say that the technicians and mechanics did a very efficient job on my car. The person I talked to when I made my appointment said it would take about 4 hrs to complete the job they had the air bags and service done in 2:45 which I thought was Great because I had to drive 2 hrs to get there, so Thank you all !
10/14/2025
Betty H. VERIFIED CUSTOMER
Took quite long but many were waiting
Completely satisfied
10/13/2025
Sergio D. VERIFIED CUSTOMER
All of my questions were answered & the problem was rectified.
10/12/2025
Charles D. VERIFIED CUSTOMER
Courteous, respectful and professional service. Job well done! Thank you!!
10/12/2025
Daria M. VERIFIED CUSTOMER
Charlotte was terrible to work with. She did not get my vehicle back to me in the timeframe I asked her to do so and said she “misunderstood”. Then, the service department’s phone number always went to voicemail. To the point I had to call the sales department to track down someone in the service department to speak with. And then, my car’s oil pan cover comes off as I’m driving. Careless team. No excuses. Never will bring my vehicle back to this location and will advise multiple other customers not to either. Shame on Toyota South.
10/11/2025
Bobby C. VERIFIED CUSTOMER
Thanks for repairing my Tacoma. My contact person is Dalton Kelley
10/11/2025
Joseph---Tmmk F. VERIFIED CUSTOMER
Great job! Quick service and return.
10/11/2025
Carolyn F. VERIFIED CUSTOMER
I always appreciate the professionalism at Toyota South. The waiting area is pleasant and I loved the warm sugar cookie!
10/10/2025
David S. VERIFIED CUSTOMER
Avery good experience. Thank you great staff
10/10/2025
Debra H. VERIFIED CUSTOMER
Professional, timely, and thorough
10/10/2025
Connie P. VERIFIED CUSTOMER
Always very professional
10/10/2025
Donald M. VERIFIED CUSTOMER
Lily is the best ASM in the Cincinnati region.
10/10/2025
Michael N. VERIFIED CUSTOMER
Dalton was very personable and knowledgeable which greatly influenced my visit. Also, the work was completed in a timely manner.
10/9/2025
Celeste M. VERIFIED CUSTOMER
Everyone at the shop was extraordinarily helpful
10/9/2025
Michael W. VERIFIED CUSTOMER
Lilly Webb has always been very nice and professional