Thank you for helping me! My car was having some serious problems and they let me know what was happening, how much it would cost? And when I could expect to have it done. This was a good experience and I can tell the service department has become more user friendly.
4/5/2024
Michael C. VERIFIED CUSTOMER
Charlotte Swords did a fabulous job! She explained needed maintenance, answered my questions, had a positive attitude & even took her limited time to review my itemized invoice for repairs completed. Very professional! Toyota Service dept is fortunate to have such a quality employee.
4/5/2024
Amanda C. VERIFIED CUSTOMER
You all were wonderful!!! Great experience!
4/5/2024
John Y. VERIFIED CUSTOMER
Thanks!
4/4/2024
Mikiko B. VERIFIED CUSTOMER
The service was excellent - speedy, have a place to work while we wait. Thank you!!
4/4/2024
Peggy W. VERIFIED CUSTOMER
See previous submission
4/4/2024
Donald C. VERIFIED CUSTOMER
Completed all service in reasonable amount of time. Made me aware of what to expect. Very friendly and professional.
4/4/2024
John O. VERIFIED CUSTOMER
I enjoyed my experience with Lillie! She was very professional from start to finish????
4/4/2024
Robert S. VERIFIED CUSTOMER
Dalton’s thoughtful advice on appropriate maintenance of our Highlander is highly valued. Thanks!
4/4/2024
Michael J. VERIFIED CUSTOMER
Fast service polite staff professional service
4/4/2024
Logan H. VERIFIED CUSTOMER
Appreciated the allowance of asking questions about the service; as well as the transparent communication.
4/3/2024
David H. VERIFIED CUSTOMER
Very courteous and explained everything that was going on during my appointment. The cost, the time, and my options all explained to me in a very knowledgeable and professional manner.
4/3/2024
Regina R. VERIFIED CUSTOMER
Everything was done in a timely manner. With a terrible storms outside there was a person making sure we knew what to do and where to go should the conditions get worse
4/3/2024
Melissa M. VERIFIED CUSTOMER
Great job. Fast and friendly service.
4/3/2024
Mary H. VERIFIED CUSTOMER
Thank you!
4/3/2024
Tina C. VERIFIED CUSTOMER
I could not have asked for better service
4/3/2024
Eric A. VERIFIED CUSTOMER
My service for an oil change and tire rotation was scheduled for 8:45 and I left TS at 10:30. It was an excessively long time to wait for a simple service to be completed. Also I was asked after my car was ready if I wanted the air filters changed, this is after I had waited 1.75 hours. Having those filters changed was going to be almost $100 and likely another hour if my time. It just doesn’t seem like the service process is very efficient. Why wouldn’t I have been asked earlier about changing out the filters? How would a tire rotation and oil change take 1.75 hours? I believe minus maybe a couple of one off service visits I have always come to TS. I am now debating whether to do choose TS again for service.
4/3/2024
Lisa C. VERIFIED CUSTOMER
Charlotte was wonderful! Friendly & thorough! Toyota South staff is the reason I still travel 3 hrs one way to have my 2012 Camry serviced!! I have yet to be disappointed! Thanks ????