Thank you, I was very happy with the service and John was very kind and extremely helpful with my questions
1/7/2025
Aaron H. VERIFIED CUSTOMER
Everything was done in a timely fashion and I was updated on the status of my vehicle
1/7/2025
Christian P. VERIFIED CUSTOMER
Very friendly staff. The service and inspection done to the car was excellent.
1/6/2025
Kathryn B. VERIFIED CUSTOMER
Amber was direct and efficient. Thanks for that!
1/4/2025
Byron S. VERIFIED CUSTOMER
Friendly service
1/4/2025
Gregory B. VERIFIED CUSTOMER
Great job ????
1/1/2025
Joseph B. VERIFIED CUSTOMER
Very efficient service and happy with the team.
Joe
12/31/2024
Earl B. VERIFIED CUSTOMER
I had a great experience.
12/31/2024
Bobbi M. VERIFIED CUSTOMER
It would be nice not to be called a SIR! Just because I wear a hat, and the old man came from behind, make sursure what person is a female or make would be appropriated
12/28/2024
Rob S. VERIFIED CUSTOMER
Overall great service
12/28/2024
Timothy R. VERIFIED CUSTOMER
Thank you for getting right on it!
12/28/2024
Veronica H. VERIFIED CUSTOMER
Thank you for such prompt service!!! Very much appreciated!! Sincerely Veronica H
12/28/2024
Bill G. VERIFIED CUSTOMER
The overall experience rates 10 of 10!
12/28/2024
James F. VERIFIED CUSTOMER
Fast and friendly
12/27/2024
John D. VERIFIED CUSTOMER
Thanks again for great service!
12/27/2024
Rose F. VERIFIED CUSTOMER
Good job too many issues to fix at once. Do you ever have coupons off for service?
12/27/2024
Dawn S. VERIFIED CUSTOMER
On top of the black mold issue from the roof rack leak, that I was under the impression Serv-Pro would do the mold remediation process. They didn't wipe down the dash, clean the seats, after changing out the moldy headliner and carpet. I have no faith that it's been cleaned properly and free of mold spores. I am out of pocket nearly $600 for rental"upgrade"to have an SUV instead of a car that I'm unable to get out of easily!
I purchased a new battery for the remote. I even verified on the phone that it has been installed. Only to find the new battery and one of their tools in the drink holder... never had been installed!
Had a coupon for but 3 get 4th tire for$1. Payouts full price, got a $70 rebate. I will NEVER go to this dealership for anything!
12/26/2024
Joan S. VERIFIED CUSTOMER
Today's experience was great. I was greeted with a hello and left with a smile. Job well done.
12/24/2024
Orlando M. VERIFIED CUSTOMER
Thank you
12/22/2024
Diana D. VERIFIED CUSTOMER
Rick is always so kind and thorough. I know my Rav4 is UK n good hands at Heart City. I bought my Rav4 there and always bring it back for maintenance and service. Thank you!