Always have a great experience dealing with Sunshine, and the wonderful employees ??
11/8/2023
Julie A. VERIFIED CUSTOMER
Very happy with my experience! Friendly and knowledgeable!
11/7/2023
Richard W. VERIFIED CUSTOMER
They didn't reset the readings on my vehicle- it still tells me I have "12% oil life remaining". Additionally they did not fill up my wiper fluid (which is low enough to where the light is on). Neither of these are a huge deal as I can do them myself but when I pay $100 for an oil change I expect these things to be done.
11/7/2023
Bill Keehne. VERIFIED CUSTOMER
I had an oil change appointment at 2:20. I was on time. Took just over two hours to complete. Long Boring wait..
11/7/2023
Karen C. VERIFIED CUSTOMER
Courtney always provide exceptional customer service. Thank you Courtney.
11/7/2023
Jason W. VERIFIED CUSTOMER
Korea was prompt with getting me in and out for my 10k service
11/7/2023
Cecil R. VERIFIED CUSTOMER
Sara and Sunshine have always taken very good care of our needs. Our family of 3 has purchased 5 Toyotas from this excellent dealership glad to tell anyone that we appreciate them.
11/5/2023
Deborah L. VERIFIED CUSTOMER
Very friendly and nice, great customer service!
11/5/2023
Sandy P. VERIFIED CUSTOMER
Cody is a great listener. Sunshine Toyota was my 2nd mechanic to fix my Vibe, which has all Toyota parts.He respectfully listened and typed my Mechanic's notes to communicate the parts replaced to you staff.
11/4/2023
Sandra R. VERIFIED CUSTOMER
Sara is wonderful
11/4/2023
Channan K. VERIFIED CUSTOMER
Korey provided amazing customer service. She walked me through the entire process of what to expect and provided strong communication. His great customer service will keep me coming back to Toyota in the future. Thank you Korey!
11/4/2023
Marcene T. VERIFIED CUSTOMER
I appreciate that I can trust Courtney If she tells me something needs to be done. I love my car---no plans for a trade-in for at least another 5 years!
11/4/2023
Rebecca H. VERIFIED CUSTOMER
Service has always been stellar, and I’d be happy to say this publicly
11/4/2023
Ruth C. VERIFIED CUSTOMER
I wish Sunshine would offer coupons on service like Metro Toyota does.
11/4/2023
Clayton S. VERIFIED CUSTOMER
Took car in because day prior, would not start, error code was brake power low. Was advised health check would be performed. Health check was performed and no issues detected so I was called to retrieve vehicle. I asked if the battery tested ok, and found out the battery had not been tested. I was asked if I wanted the battery tested, to which I replied yes, based on the fact that when googling this error code for this model, first mode of failure that appears is battery needs replacement. After the battery was tested, I was informed the battery tested at 30% and the decision was made to replace the battery. I was told it would take “a few minutes.” One hour later the service rep returned to the waiting area with a “surprised look” that I was still sitting there. It turns out that the service reps did not communicate between their lunch shifts, so I get the impression that the battery replacement was done for a while, and I was only waiting for a service rep to inform me. In the end, I am disappointed that I was charged $55 for a health check that did not diagnose the problem, rather, I diagnosed the problem. It seems this is a common issue with highlanders, so I’m disappointed that the service team did not think to check the battery first. Please feel free to call with questions - ****-****-xxxx.
11/3/2023
Timothy V. VERIFIED CUSTOMER
She made it SO easy from drop off to pick up!! Super person to work with!!
11/3/2023
Matthew S. VERIFIED CUSTOMER
Great job
11/3/2023
Sandra W. VERIFIED CUSTOMER
Korea is very kind and helpful.
11/3/2023
Ruth S. VERIFIED CUSTOMER
Thanks for giving me a last minute appointment.
11/3/2023
James M. VERIFIED CUSTOMER
Very professional and answered all of my questions. This was my first time there and I will return.