When scheduling the visit the switchboard operator transferred me to the service department and I had to leave a callback message. This also happened when I had follow up questions after the appointment was made. Other than that everything else was fine.
2/25/2026
Aria H. VERIFIED CUSTOMER
I love Michelle she knows ehat she is doing and is awesome always has a smile on her face
2/24/2026
Steve R. VERIFIED CUSTOMER
I made an appointment online for oil change tire rotation. Knowing that I had recalls that were due, but did not have time to do them that day and my oil change was overdue. I am not sure how an oil change text 2 1/2 hours. By checking out the informed me that they fixed the recalls which I did not schedule to do a little frustrated. I had to rearrange my schedule to accommodate it. I’m glad they were done, but it would’ve been nice to have been informed.
2/24/2026
Maryann C. VERIFIED CUSTOMER
Everything was PERFECT AS ALWAYS!!
2/24/2026
Joan M. VERIFIED CUSTOMER
Michelle was kind, professional and kept me updated on cost & repairs. Got my car fixed and on the road in a short amount of time. Highly recommend Sunshine Toyota & Michelle’s spot on professionalism & above and beyond treatment.
2/24/2026
Jeannette U. VERIFIED CUSTOMER
Sara is very friendly
2/24/2026
Debbie M. VERIFIED CUSTOMER
Courtney is an amazing person and very pleasant to work with. In the last 10 years I have dealt with Courtney the most but your other service reps are just as nice and friendly.
2/24/2026
Junaid K. VERIFIED CUSTOMER
its was good I appreciate for your service.
2/24/2026
Madison M. VERIFIED CUSTOMER
Michelle was very polite and was able to explain things needed on my car very well!
2/24/2026
Brenda N. VERIFIED CUSTOMER
I had my 60k service and a recall scheduled. I was not told how long it would take until I asked - 2 hours. Upon arrival, and 'checking in', I was not told how long it would take, so asked again and was told '3 hours'!! Had I known this, I would have made other arrangements. And, if this is not enough, I was told they need to order cables for the recall, and that would take 3 days, I would be given a car to use. I had to clarify all of this, as it was confusing when it was communicated. I had to keep asking questions - how long before the cables will arrive (she said around a week). So, my frustration was all about lack of communication and poor communication.
2/21/2026
John B. VERIFIED CUSTOMER
Very professional and helped me tremendously
2/21/2026
Russell G. VERIFIED CUSTOMER
Good service... Keep going back even though I live in Kalamazoo
2/20/2026
Linda F. VERIFIED CUSTOMER
Great customer service! Thank you!
2/20/2026
Jacque S. VERIFIED CUSTOMER
Thank you!
2/20/2026
Moore-Jumonville;Robert (. VERIFIED CUSTOMER
Sunshine has always been fair in not trying to charge more than was necessary or to suggest work that doesn't need doing. Sarah was courteous, composed, and competent. Our service was done promptly and cheerfully. This is why we switched from Spartan and Ann Arbor Toyota previously. I
2/20/2026
Earl S. VERIFIED CUSTOMER
She was on the ball, concerned for our job got done on time with minimal stress
2/20/2026
Valarie H. VERIFIED CUSTOMER
From the time I make my appt to the time I drive away. Wonderful , wonderful service. Courtney was super to me. Thank you.
2/20/2026
Michael C. VERIFIED CUSTOMER
Everyone was great! They got me in and out quickly