Akins Ford Dodge Jeep Chrysler Auto Repair Service

Professional, knowledgeable employee

Quick and the the friendliest service ever!

Everyone did a great job as always

Mike is an asset for Akins Ford! My experience today was very pleasant because he took the time to answer all my questions.

Excellent service

Bobby was right to the point. Quick and efficient. Great job service team.

Ashton was very helpful and worked my car in even though they were very busy.

Very Professional.

I asked about checking on the brakes and s noise on the bottom of the car. I found a write up on the receipt about the noise on the bottom of the car but nothing on the brakes. It would have been nice to be talked too instead of ignored.

Great service on busy day

Thank you very much

I appreciate the ability to make appointments online. The service tech was very attentive and quickly assessed my car. The repair (replace the battery) was done quickly and I was in my way.

Rudy was fantastic. He kept me informed throughout the process of my repair

I hope it don’t leak anymore oil they did the best they could do to rectify the situation and I thank you for all your help

I was very appreciative that Jerry Carroll even on his day off came and he was there as he promised. I was also very happy with Vanessa's above board service. Unfortunately, Russell who usually does my oil changes was not there. I had originally booked it with him. It would have been nice to know that he had taken the day off and I would have rescheduled. I stood outside the back Bay and I noticed two separate people drove my car. A young fellow drove it into the bay after it had been in the back for over a half hour or more and I said oh are you done? He said no not yet and then Jerry came over and apparently they were just starting it but then the technician was somebody else. I don't like people driving my car. My husband doesn't drive my car. I found stickiness on the The driver's door and also on the left panel where they would have been leaning in to check my oil and things of that nature. It was not wiped off. I was not happy about that. I had also asked them not to move the seat because I have a hard time with it. It was moved. I also asked them to take the tire mobility kit off. I mentioned that to Vanessa to tell to the technician it wasn't done. From now on I will be doing the mobile service. The whole reason Jerry comes is because of my anxiety and health issues and I don't come so two separate people can drive my car. I'm very very appreciative of Jerry. He is amazing and he always takes care of me and makes me feel at ease. He waited until my whole appointment was done before he left to make sure that everything was fine with the car, which it should be. It's 5 years old. It was built brand new by Ford and I don't drive it very much. Most of the mileage was because I had a move from South Carolina to here and recently my husband had a surgery and coming so there's been a lot of trips. Otherwise there wouldn't be that many miles on the car. Thank you. Happy New Year Sherryl F

Excellent fast service! **** always goes above and beyond

Great job!

They did an awesome job. I highly recommend everybody used a Ford for their Ford pick up trucks Katie and Wesley. It was awesome.

EVERYONE was very helpful and efficient!!

Vanessa did a great job. Thanks for getting my Grand Cherokee back as promised.